Business Assistant I

Front Desk Patient Coordinator

Mid TN Dentistry – Cedar Grove | Smyrna, TN

Full-Time | Full Benefits | Performance-Based Bonus Opportunities

Are you friendly, organized, and passionate about creating a great patient experience? Mid TN Dentistry – Cedar Grove in Smyrna, TN, is looking for a motivated Front Desk Patient Coordinator to join our team!

We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping the front office running smoothly. You'll be the first smile our patients see and play an important role in helping our office succeed!

What You'll Do

• Welcome patients and create a positive, friendly experience from check-in to check-out.

• Manage patient scheduling, appointments, and daily office flow.

• Verify dental insurance benefits and assist with insurance-related questions.

• Collect payments, discuss balances, and help patients understand financial responsibilities.

• Answer phones, respond to patient inquiries, and maintain accurate patient records.

• Work closely with the clinical and administrative teams to support office goals and patient satisfaction.

What We're Looking For

• Previous dental front desk experience preferred.

• Knowledge of dental insurance, scheduling, and patient accounts.

• Strong communication, organization, and multitasking skills.

• A positive attitude, dependable work ethic, and team-player mentality.

• Someone who is patient-focused, detail-oriented, and motivated to grow.

What We Offer

• Full-time position

• Comprehensive benefits package

• Potential bonus opportunities based on performance

• Supportive, team-oriented work environment

• Opportunities for professional growth and development

Ready to join a team where your hard work makes a difference?

We'd love to meet you! Apply today to become part of the Mid TN Dentistry – Cedar Grove family!