Certified Lead Medical Assistant

All the benefits and perks you need for you and your family: 

· Benefits from Day One 
· Paid Days Off from Day One 
· Student Loan Repayment Program 
· Career Development  
· Whole Person Wellbeing Resources 
· Mental Health Resources and Support  

Our promise to you:  

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.  

Schedule: Full Time  

Shift: Days M-F 8-5

Location: 3000 MEDICAL PARK DR, Tampa, 33613

The community you’ll be caring for: AdventHealth Medical Group West Florida

· Rollover PDO with service year increases in accrua 
· Comprehensive benefits package; including tuition reimbursement and matching 403b plan 
· Patient facing positions receiving company paid initial sets of scrubs 
· Company Discount programs 
· Growing Organization 
· Reimbursement for clinical position certifications  

 The role you’ll contribute: 

Assumes a supportive role and has responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values. Provides direct patient care. Responsible for leading and providing front line staff support as it relates to day-to-day clinical operations. This includes, but is not limited to the delegation of duties to office staff as assigned, management of operational issues, assurance that staff adhere to clinic quality, regulatory, billing, and customer service standards, and the provision of staff duties. Individual will serve as point of contact for any issue in the daily operation of the clinic and will assess, resolve and/or escalate to Clinic Supervisor and/or Assistant Administrator as appropriate.
 

The value you’ll bring to the team: 

· Reviews appointment bookings in advance and ensure patients receive appointment reminders.  
· Verify and validate insurance prior to appointment date.  
· Completes check in process, securing copays and balance amounts.  
· Verifies consent forms are completed and up to date.   
· Maintains timely flow of patients and keep patients up to date of any delays.  
· Responds to and returns in-coming telephone calls in a timely manner.

The expertise and experiences you’ll need to succeed: 

· High School Diploma or Equivalent Required  
· Graduate of an accredited Medical Assistant program Required
· Certified or Registered Medical Assistant Requied
· BCLS - Basic Life Support 
· American Medical Technologists (AMT) 
· National Center for Competency Testing - Tech in Surgery Certified (NCCT-TSC) 
· National Center for Competency Testing-Medical Asst (NCMA) 
· National Association for Healthcare Professionals-Medical Asst (NRCMA) 

• Prefer 5+ Years of experience as a medical assistant.