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The Clinical Expediter plays a pivotal role in improving patient access/flow and enhancing quality of care using clinical expertise, leadership, organizational awareness, and critical thinking skills. The Expediter’s focus is the latter half of the care progression spectrum focusing on resolving delays in care and discharge barriers. This person will focus on actions that are patient specific to improve patient experience and flow. Additionally, the Clinical Expediter will work closely with CareComm leadership to prioritize work for the day (e.g. highest need is vascular beds).
The Clinical Expediter is expected to utilize real-time and predictive information in CareComm; he or she will monitor, triage, and address alerts on relevant tiles (ex: Delays in Care, Discharge Planning, Patient Pathways). The Clinical Expediter will investigate alerts using the electronic medical record and/or contacting the appropriate parties and determine the appropriate action for resolution. Once a resolution path is decided, the Clinical Expediter will communicate / work in partnership with the local care team to support resolution.
The Clinical Expediter is expected to utilize real-time and predictive information in CareComm; he or she will monitor, triage, and address alerts on relevant tiles (ex: Delays in Care, Discharge Planning, Patient Pathways). The Clinical Expediter will investigate alerts using the electronic medical record and/or contacting the appropriate parties and determine the appropriate action for resolution. Once a resolution path is decided, the Clinical Expediter will communicate / work in partnership with the local care team to support resolution.
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