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ABOUT US
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
Seamless Migration is seeking a career and customer-oriented ServiceNow Developer to join our team in Tampa, FL.
Clearance
Top Secret Clearance (existing clearance required to start)
Location
Tampa, FL
Overview
Configure and develop applications, modules, workflows, forms, business rules, client scripts, UI policies, and other ServiceNow platform components
Develop and maintain server-side and client-side scripts using JavaScript and ServiceNow development tools
Build automated workflows and approval processes using Flow Designer and related ServiceNow capabilities
Support the implementation and enhancement of Strategic Portfolio Management, Hardware Asset Management, Software Asset Management, and IT Operations Management
Configure and support Discovery, Service Mapping, Event Management, CMDB, asset management, reporting, and dashboard capabilities
Develop, maintain, and troubleshoot integrations between ServiceNow and external systems using APIs and other integration methods
Work with stakeholders to gather requirements, clarify user stories, and translate business needs into technical solutions
Participate in backlog refinement, sprint planning, daily delivery activities, sprint reviews, and retrospectives
Support development activities across development, UAT, and production environments
Assist with test planning, functional testing, regression testing, defect remediation, and deployment validation
Investigate and resolve platform defects, incidents, performance issues, and recurring technical problems
Perform root cause analysis and implement long term corrective actions
Support ServiceNow platform upgrades, application upgrades, patching, and regression testing
Follow established development standards, naming conventions, peer review processes, configuration management procedures, and release controls
Use controlled promotion processes to move approved changes between ServiceNow environments
Support release planning, deployment readiness reviews, production deployments, and post deployment validation
Maintain technical documentation, configuration records, release notes, support procedures, and knowledge articles
Support user and role administration, access controls, security requirements, and audit readiness activities
Develop and maintain reports and dashboards that provide visibility into platform performance, service delivery, and operational metrics
Monitor implemented solutions after deployment and address stability, performance, or usability concerns
Provide technical support, knowledge transfer, and guidance to administrators, users, and customer stakeholders
Qualifications
Professional experience developing and configuring solutions on the ServiceNow platform
Experience with JavaScript, business rules, client scripts, UI policies, Script Includes, Flow Designer, and ServiceNow application development
Experience working with ServiceNow development, test, UAT, and production environments
Experience troubleshooting ServiceNow applications, integrations, workflows, and platform issues
Understanding of ServiceNow development standards, configuration management, update sets, application promotion, and release management
Experience gathering technical requirements and converting them into scalable ServiceNow solutions
Experience working within an Agile or Scrum delivery environment
Ability to document technical configurations, development activities, deployment procedures, and issue resolutions
Strong communication, troubleshooting, and collaboration skills
Ability to support development activities in both unclassified and classified environments
Nice to Have
ServiceNow Certified Implementation Specialist
Benefits
100% paid Medical, Dental & Vision for Our Employee
6% 401K match (Vested Immediately)
29 Days' PTO
Flexible Work Schedule
Tuition/Certification Reimbursement
Growth Opportunities w/in an Emerging Defense Company
*All your information will be kept confidential according to EEO guidelines
Learn more about this Employer on their Career Site
