At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will your help write our future?

There’s no better place to join an inculsive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Provide engineering support on duties such as inspection, processing and managing non-conforming materials (NCMRs), supporting production with quality issues and production process audits/inspections as well as supporting incoming inspection and reporting and working with suppliers on CAPAs

Essential Duties and Responsibilities

Recommends and performs appropriate quality controls, process testing and corrective action as needed to insure product and process integrity.
Troubleshoot quality issues of production orders.
Monitor and track product quality data, identify existing trends, drive quality improvement efforts, offer suggested conclusions and recommend follow-up action.
Analyze, generate, and report findings from Cp/Cpk studies, window studies, DOE’s (design of experiment), first article inspection reports and other analytical/statistical methods to determine mold qualification.
Provides on-going status follow-up with internal and external customers to support projects and programs.
Provides ongoing assistance to engineering by establishing and refining quality plans and systems.
Keep manager advised of work status, workload, problems, and progress as related to work assignments. Prepare project plan, schedule, budget, and interim reports.
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
Maintains a clean, orderly, and safe workstation and environment at all times.
Other duties as assigned

Education

Bachelor's Degree Engineering Degree or equivalent from four-year college required or
Commensurate work experience required

Work Experience

No min required Engineering Degree or equivalent from four-year college or commensurate work experience required and
No min required Six Sigma certification preferred

Preferred Knowledge, Skills and Abilities

Highly proficient in MS Office applications
Excellent organizational skills with close attention to detail and accuracy
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Working knowledge of latest quality tools and systems
Support and contribute in Lean Sigma programs and activities towards delivery of the set target
Able to comply with the company’s safety policy at all times
Able to comply with the company’s quality policy at all times.
Experience with relevant ISO standards and GMP’s

License and Certifications

Manufacturing\Lean Six Sigma Certification-IASSC Six Sigma certification Upon Hire preferred

Travel Requirements

None: No travel required

Physical Requirements

Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements

Able to comprehend mechanical drawings, computer systems and manufacturing processes.

Shift

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  #LI-SL1

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