FRONT DESK

Job DetailsJob Location: Wamesit Entertainment Center - Tewksbury, MA 01876Salary Range: $16.00 - $16.00 HourlyWe’re looking for a friendly and detail-oriented Front Desk Cashier to welcome guests, answer questions, and help them sign up for our exciting attractions. This multi-functional role includes front desk, lane attendant, arcade redemption, and other attraction areas. While team members are cross-trained in multiple areas, you will typically be assigned to a designated area each shift based on business needs. If you’re a people person with strong communication skills and love working in a fun, fast-paced environment, this could be the perfect fit for you! What You’ll Do Provide exceptional guest service, both in person and over the phone Help guests sign up for attractions throughout the facility, including bowling, golf simulators, and more Make recommendations and inform guests about promotions, packages, and offerings Process guest transactions promptly and accurately Assist guests with finding their lane Help guests enter names and information on scoring tablets Assist with score corrections and troubleshooting Assist guests with shoe rentals Clear deadwood and dead balls from lanes Help servers by clearing plates and glasses from lanes  Clean and return bowling balls to racks Clean tables, furniture, and lane areas throughout the shift Assist guests with purchasing and registering game cards Help guests select and redeem prizes Stock and organize the redemption wall and counter Ensure the game room remains clean, organized, and guest-ready Keep redemption inventory neat, clean, and fully stocked Check and clean bathrooms according to policy Empty buss buckets throughout the shift Help maintain a clean, safe, and welcoming facility Complete any additional tasks delegated by management Qualifications Strong communication and customer service skills. Cash-handling experience preferred but not required. Experience working in a Bowling Center a plus. Experience working with POS systems a plus. Must have reliable transportation. Employment subject to successfully completing a Background Check and/or CORI Screening. Minimum age of 18 years old. Ability to stand for extended periods (6–8 hours). Flexible schedule, including evenings, weekends, and holidays.