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Learning & Development Intern
Role Overview
Join a fast-paced L&D team supportingworkforce operations. As a Learning & Development Intern, you will combinedata analytics, digital tools, and operational support to streamline learningprograms and elevate the global employee experience. This role is ideal for anMBA graduate looking to gain hands-on, end-to-end exposure in enterprise talentdevelopment.
Key Responsibilities
1. Research & AI-Assisted ContentCuration
● Conduct market research onemerging industry skills, leadership frameworks, and L&D best practices.
● Leverage AI tools (ChatGPT,Claude, Canva) to draft rapid micro-learning guides, job aids, and visualpresentation decks.
● Audit third-party learningcatalogs to help curate targeted learning pathways for cross-regional teams.
2. Analytics & Reporting
● Aggregate post-training surveydata, attendance, and assessment scores into executive dashboards using Excelor Power BI.
● Perform routine data audits acrossregional LMS records to ensure high reporting accuracy across time zones.
● Track and summarize learner NetPromoter Scores (NPS) to highlight actionable trends for L&D leadership.
3. Program & Virtual Logistics
● Co-facilitate global virtualtraining sessions on Google Meet, Zoom and Microsoft Teams (managing technicalsetups, breakout rooms, and live Q&A).
● Organize program schedules,calendar invites, and asynchronous communications across distinct regional timezones.
● Maintain central knowledgerepositories, training calendars, and internal resource sites (Notion,SharePoint, or Teams).
4. Vendor & Project Operations
● Assist in sourcing third-partytraining vendors, gathering Request For Proposals (RFPs), and building costcomparison sheets.
● Track project timelines, purchaseorders, and administrative workflows for global learning initiatives.
Qualifications & Requirements
● Education: Recent MBA graduate or final-year candidate (Human Resources,Organizational Development, or General Management preferred).
● Technical Agility: Strong proficiency in MS Excel (Pivot Tables, XLOOKUP), PowerPoint,and comfort using generative AI tools for productivity.
● Communication: Crisp written and verbal English skills, with natural cross-culturalfluency and strong asynchronous communication habits.
● Attributes: Exceptional attention to detail, proactive problem-solving, and agenuine interest in adult learning and organizational growth.
What You Will Gain
● Direct, strategic exposure tomulti-region L&D operations across four major international hubs.
● Practical mastery of corporatetalent metrics, vendor handling, and modern instructional design tools.
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