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ESSENTIAL DUTIES AND RESPONSIBILITIES
路聽聽聽聽聽聽聽聽 Enthusiastically greet guests and provide event information.
路聽聽聽聽聽聽聽聽 Scan guest tickets, answer questions, assist guests with locating their seats, examine tickets for entry to various locations around the venue, and refuse admittance to guests without a ticket.
路聽聽聽聽聽聽聽聽 Assist all needs for guests with disabilities including ticketing, entrance/exiting, seating, and other ADA compliance accommodations as needed.
路聽聽聽聽聽聽聽聽 Monitor aisles / steps in assigned section to be kept clear and compliant with fire codes.
路聽聽聽聽聽聽聽聽 Proactively approach guests that may have questions, difficulty, or a complaint.
路聽聽聽聽聽聽聽聽 Creatively resolve complaints and/or problems; notify Supervisors if problems cannot be resolved.
路聽聽聽聽聽聽聽聽 Identify and respond to emergencies; involve Supervisors as appropriate.
路聽聽聽聽聽聽聽聽 Remain calm and direct guests to the designated area of safety in the event of an emergency.
路聽聽聽聽聽聽聽聽 Ensure sections are always clean and clear of debris.
路聽聽聽聽聽聽聽聽 Check seating for lost articles.
路聽聽聽聽聽聽聽聽 Adhere to the dress code and present yourself in a profession, friendly, and approachable manner.
路聽聽聽聽聽聽聽聽 All other duties and responsibilities as assigned.
WORKING CONDITIONS
- Tasks are performed with moderate supervision.
- Walking & standing occurs 95% of the time (6-8 hours per shift).
- Employees may be assigned to work positions located outside.
- Employees may be scheduled to work until 12:00am or later.
- Ability to work in a loud, fast-paced environment.
- Employee should use precautions & follow safety guidelines.
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