Role Overview: General Manager (ISP /Fiber Optics)

As the General Manager of Next Level Connect, a growing fiber optics startup, you will be the primary engine driving our operational and commercial success. This is a high-stakes, “player-coach” role at the intersection of complex infrastructure engineering and aggressive market expansion.

In this environment, you will build systems, culture, and partnerships from the ground up. You will own the full business lifecycle—from technical design oversight and project management of fiber builds to high-level sales and client retention. We are looking for a leader with the technical depth of an engineer, the grit of a founder, and the strategic mindset of a seasoned leader .

Key Responsibilities

- Strategic Leadership: Define and execute the operational roadmap to ensure fiber deployments align with financial goals and market demand.

- Sales & Business Development: Lead the acquisition of Tier 1 and Tier 2 clients, negotiate complex service contracts, and maintain a robust sales pipeline.

- End-to-End Project Management: Oversee planning, permitting, and construction for FTTX projects to ensure they are delivered on time and within budget.

- Technical Oversight: Bridge the gap between engineering and stakeholders to ensure network designs are technically sound and commercially viable.

- Client Management: Serve as the primary escalation point for key accounts and identify upsell opportunities.

- Operational Excellence: Refine internal processes for supply chain, subcontractor oversight, and field operations to scale efficiently.

Requirements

Requirements:

- Industry Experience: 10+ years of telecom industry-related experience
- Fiber Optics: Deep understanding of the telecommunications landscape, including OSP and ISP environments.

- Engineering Fundamentals: Knowledge of network architecture, splicing standards, link budgets, and GIS mapping.

- Regulatory Knowledge: Familiarity with right-of-way (ROW) access, pole attachment agreements, and permitting processes.

- Proven Sales Record: Success in B2B technical sales or business development within the telecommunications or infrastructure sectors.

- Project Management: Experience managing capital projects

- The Startup Mindset: Resourcefulness in ambiguous situations, a hands-on approach to problem-solving, and the entrepreneurial drive to make rapid, data-driven

Benefits

Company truck
Health Insurance
Flexible schedule
Fuel card
On-the-job training
Opportunities for advancement
Paid time off
Paid training

Learn more about this Employer on their Career Site