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• Process sales orders, prepare commercial invoices, and verify product pricing accuracy for corporate accounts.
• Respond to client inquiries regarding product availability, shipment schedules, and promotional pricing in a timely manner.
• Assist senior sales representatives with market research.
• Maintain and update customer contact records, purchase history, and sales pipelines in the internal CRM database.
• Prepare weekly and monthly sales performance summaries for review by the sales manager.
• Collaborate with the bilingual customer support team to resolve order discrepancies and minor client issues efficiently.
Requirements
• 1-2 years of experience in sales support, customer service, or administrative role within a corporate environment.
• Business-level Japanese language proficiency for effective internal communication.
• Professional English communication skills for professional email writing and phone correspondence with domestic clients.
• Proficiency in Microsoft Office Suite, particularly Microsoft Excel (data entry, basic formulas) and Word.
• Strong attention to detail, excellent organizational abilities, and a willingness to learn sales processes.
• Ability to prioritize daily tasks effectively in a supportive, team-oriented work environment.
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