Bingo Runner

Job Details: Job Location: 3 WEEMINUCHE DRIVE - TOWAOC, CO, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Swing, Summary/Objective The Bingo Runner is an entry-level, guest-facing role responsible for providing fast, efficient service during bingo sessions. Runners work directly on the floor to verify and pay winners, provide change, assist players, and support food and beverage service by taking orders and delivering items from the Bingo Snack Bar. This position requires strong mobility, customer focus, and the ability to work well under pressure in a team setting. Success in this role means being visible, responsive, accurate, and contributing to the overall pace and enjoyment of each bingo session.Key Accountabilities­Support players throughout bingo sessions.Respond promptly to floor calls and assist players in a friendly and professional mannerProvide change and other routine assistance to players as neededRemain visible and attentive to support efficient game flow and guest satisfactionVerify and pay bingo winners.Verify winning bingo cards and confirm win eligibility in accordance with established proceduresCommunicate winning information with the caller or supervisor as requiredAccurately pay bingo winners while following established cash-handling and accountability proceduresProvide food and beverage service to bingo players.Assist with food and beverage service to bingo players in accordance with established proceduresDeliver prepared food and beverages to players accurately, promptly, and professionallyCoordinate with Bingo Snack Bar staff to support efficient service and a positive guest experienceAssist in maintaining accurate and organized floor operations.Follow bingo department procedures for winner verification, payouts, cash handling, and guest serviceMaintain accurate records and documentation as requiredProvide information and respond to guest requests.Answer questions about bingo sessions, games, promotions, and available servicesDirect guests to other team members for additional assistance when neededMaintain a clean, safe, and professional environment.Comply with all internal procedures, safety requirements, and regulatory standardsAssist with basic cleaning and organizational duties during and after sessionsContribute to teamwork and a positive floor atmosphere.Support fellow team members during busy periods or when additional help is neededTake initiative and demonstrate reliability in completing assigned floor dutiesQualifications: General Must be at least 18 years of age and able to obtain and maintain a Ute Mountain Ute Gaming Commission Bingo Support License (background checks may be required). Must demonstrate professionalism, reliability, and attention to detail Ability to work flexible hours including nights, weekends, and holidaysEducation High school diploma or GED preferredExperience This is an entry level position. Prior experience in customer service, cashiering, or retail is preferred Previous bingo or gaming floor experience is helpful but not requiredKnowledge, Skills, and Abilities (KSAs) Basic math skills required; ability to make change accurately Good communication skills, both verbal and written High Energy, strong mobility, and readiness to respond quickly Strong customer service orientation and ability to remain calm under pressure Ability to stand or walk for 8+ hours during a shift Willingness to work as a team, learn and take direction in a fast-paced, structured, and regulated environment