Scheduler - Homecare

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Scheduler is responsible for coordinating quality care and customer service to our valued clients.  The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes. Home care experience is required. 

• Someone who bring hands-on experience managing high-volume scheduling while maintaining superior customer service in dynamic environments
• A compassionate professional dedicated to coordinating meaningful care that helps clients maintain independence and dignity in their own homes
• Someone who thrives in a fast-paced environment, balancing multiple priorities with efficiency while maintaining attention to quality
• A natural communicator and relationship-builder who combines meticulous attention to detail with creative problem-solving and genuine care for people

Schedule: This is a hybrid role.

• In office: Tuesday and Thursday 8am-4pm
• From Home: Wednesday and Friday 3pm to 11pm, One weekend day 7am to 3pm 

What you will receive:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Flexible work schedules close to home
• Referral bonuses
• Benefits, Supplemental Plans, EAP, and 401K participation
• Paid Time Off 
• Career growth and development opportunities 

External Job Description

What you will do:

Responsibilities include, but not limited to, the following:

• Coordinates scheduling, identifies problem situations, and implements proactive solutions
• Ensures proper documentation of records-keeping along with adherence to agreed plan of care
• Provide support for key branch operation functions (answering phones, payroll entry, employee assistance)
• Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations
• Other duties as assigned

Schedulers play a key role in coordinating assignments for our Caregivers to suit the needs of each client in the comfort of their home. You, too, can be a #DifferenceMaker!

Qualifications

What you will need:

• High School Diploma
• Experience with community service, client service, or scheduling
• Accountable, reliable, and ability to work independently with good judgement
• Effective verbal and written communication

About our Line of Business

All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Referral bonuses. Work with your friends
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities 

Salary Range