CEO Office Operations Supervisor

Key Responsibilities

1. CEO Directives & Action Follow-up

• Maintain a structured tracker for CEO decisions, directives, and assigned actions.
• Follow up with department heads and responsible employees on agreed deliverables.
• Monitor deadlines, dependencies, and outstanding actions.
• Escalate delays, risks, and unresolved issues to the CEO.
• Ensure completed actions are properly documented and closed.

2. Projects & Strategic Initiatives

• Track ongoing and planned projects under CEO oversight.
• Maintain consolidated project dashboards covering progress, owners, target dates, risks, dependencies, and required management support.
• Coordinate cross-functional initiatives involving multiple departments.
• Identify implementation bottlenecks and facilitate resolution.
• Support special projects assigned by the CEO.

3. Executive Meetings

• Coordinate management and CEO-level meetings.
• Work with relevant departments to prepare agendas and required supporting information.
• Document decisions, action items, owners, and deadlines.
• Follow up on actions resulting from meetings.
• Ensure important matters are brought back to management when decisions or intervention are required.

4. Performance Monitoring & Reporting

• Prepare weekly and monthly executive status reports.
• Consolidate departmental updates into concise management reports.
• Monitor agreed KPIs, milestones, and deliverables.
• Develop and maintain CEO Office dashboards.
• Highlight deviations from plans and areas requiring executive attention.

5. Cross-Department Coordination

• Serve as an operational coordination point between the CEO and departments such as Technical, Commercial, Finance, Customer Service, IT, HR, Procurement…..
• Facilitate information exchange between departments.
• Ensure clear ownership of cross-functional activities.
• Coordinate matters requiring participation from several departments.

6. CEO Office Operations

• Maintain organized records of CEO Office activities, decisions, correspondence, and reports.
• Establish standardized templates for project updates, action trackers, meeting minutes, and executive reporting.
• Support development and continuous improvement of CEO Office procedures.
• Ensure confidentiality of sensitive executive and company information.