Medical Receptionist - PT

For the second year in a row, Connecticut Orthopaedics has been named the 

#1 Orthopaedic Physician Practice in Connecticut by Castle Connolly! 

Job Summary: 

Join our team as a Medical Receptionist in our Trumbull physical therapy office! Reporting to the PT Site Supervisor, this entry-level role is ideal for someone who enjoys helping others and thrives in a customer-focused environment. As the first point of contact for patients and visitors, you will play an important role in creating a welcoming experience while performing key administrative duties, including patient check-in, appointment scheduling, phone support, and co-pay collection.

Location and Schedule:

• Trumbull, CT Cover other locations if needed
• Monday through Friday, 6:45am-3:00pm

Skills and Abilities:

• Excellent communication and interpersonal skills
• Strong customer orientation
• Demonstrative initiative and ability to multi-task
• Strong organizational skills and systems aptitude
• Solid computer skills including proficiency with Microsoft Office
• Knowledge on pre-approvals with insurance companies
• Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus

Roles and Responsibilities;

• Greet patients and visitors, check in patients, verify insurance
• Enter patient demographics and insurance information into the Electronic Medical Record
• Determine fees and process appropriate co-pays, properly record information
• Maintain appropriate levels of cash and balance cash drawer according to procedure

Education and Experience:

• High School Diploma or GED required
• Associate of Arts degree, Medical Administrative certificate or higher preferred
• Minimum of two years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations

Salary:

• Starting hourly rate range: $20 - $23

What we offer:

• Competitive salary, 401(k) contributions, and company-paid life insurance.
• Generous PTO and paid holidays to promote work-life balance.
• Access to training and development opportunities and Employee Assistance Program (EAP)
• Uniform allowance
• Free Parking
• Mileage reimbursement

Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.

The posted pay range and actual compensation offered are based on a variety of factors, including experience, education, certifications, skills, geographic location, market data, internal equity, and organizational needs. The posted range does not reflect the full value of CT Orthopaedics total rewards package, which may include Health & Wellness benefits, 401k contribution including profit-sharing regardless of employee’s contribution, and other available compensation for eligible employees.