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Patient Services Assistant

TherapySouth
Posted 2 months ago, valid for 10 days
Location

Trussville, AL, US

Salary

$14 - $15 per hour

Contract type

Part Time

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Sonic Summary

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  • TherapySouth, founded in July 2006, is a therapist-owned practice emphasizing hands-on care close to patients' homes or workplaces.
  • The company values a friendly atmosphere and personal connections, knowing patients by name as they arrive at the clinics.
  • Essential functions for the position include providing outstanding customer service, managing patient scheduling, and ensuring compliance with HIPAA regulations.
  • Candidates should have at least 1 year of experience in a similar role and possess good basic computer skills.
  • The salary for this position is competitive and commensurate with experience.

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics! 

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in: 

  • Perseverance
  • Faith
  • Family
  • Compassion
  • Integrity 
  • Service
  • Giving
  • Fitness 

Essential Functions

1. Demonstrate outstanding customer service.

2. Answer the phones appropriately.

3. Greet patients as they come in the door.

4. Schedule new and returning patients.

5. Scan necessary documentation into patient’s electronic account.

6. Manage faxes

7. Collect OTC payments in accordance with Patient Payment Guidelines.

8. Contact referrals the same day as received and attempt to schedule appointment within 24 hours

9. HIPAA

10. Demonstrate good basic computer skills.

11. Comply with all company policies and procedures as well as State and Federal regulations.


TherapySouth is an Equal Opportunity Employer. #ZR




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