Data Integrity Specialist, Senior

Overview

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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:  

• Comprehensive health benefits that start day 1  

• Student Loan Repayment Assistance & Reimbursement Programs  

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, leadership programs 

• And more

Description

JOB SUMMARY:

The Data Integrity Specialist II maintains the accuracy, reliability, and integrity of the electronic master patient index (EMPI) and of the electronic health record (EPIC). Provides oversight and expertise to all sites and affiliates as it relates to the EMPI and data integrity of the electronic medical record (EPIC). This position is responsible for the EMPI maintenance and facilitation of Chart Correction functions, for all Emory Healthcare clinical entities.

JOB RESPONSIBILITIES:

• Manages and executes chart correction tasks within specific internal tools such as epic, including correcting scanned documents, patient updates, demographic updates, patient contact moves and reconciliation of patient information.
• Coordinates with multidisciplinary team in identification and resolution of urgent erroneous admission (overlay) scenarios such as EPIC Patient Identity Tasks.
• This includes providing direction to multiple stakeholders about what steps to take with medical record documentation to ensure patient safety, reviewing and confirming corrections made by clinical users, and ensuring that down-stream systems receive the necessary updates.
• Monitors and replies to all communication sent to Chart Correction team in-basket and Service Now queue.
• Communicates with customers throughout the chart correction process, utilizing e-mail, phone calls, in-basket messaging, and Service Now updates.
• Document outcomes of the chart correction process according to organizational policies.
• Maintains in-depth understanding of data flow between the EHR, various repositories (EMPI, Harmony, all legacy EMRs, etc.) and ancillary systems.
• Attain a general understanding of site level information systems both active and historical (legacy).
• Assists clinical users in making chart corrections as needed.
• Assists in training new Chart Correction employees and team members regarding hospital and department policies and procedures.

QUALIFICATION REQUIREMENTS:

MINIMUM EDUCATION:

• High school diploma or equivalency required.
• Additional post-secondary course work preferred.
• Registered Health Information Administrator or Technician (RHIA, RHIT) designation preferred.
• Epic Patient Identity Certification preferred.

MINIMUM EXPERIENCE:

• Minimum of five (5) years experience related to health information, release of information, patient registration or patient billing required.
• Minimum (3) years of experience working within an electronic health record required.
• Prior electronic chart correction, patient demographic updates, patient mergers and customer service experience preferred.

LICENSURE/CERTIFICATION:

• Epic Patient Identity Certification preferred

JUDGEMENT:

• Demonstrated ability to function in a dynamic environment subject to impromptu changes in schedules and priorities.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.