Resourcing & Talent Acquisition Support Officer

Resourcing & Talent Acquisition Administrator – 6 Month Contract (Part-Time)

Summary

Responsibilities

• Recruitment Administration
  • Provide administrative support throughout the recruitment process.
    
  • Assist in delivering permanent and agency recruitment campaigns.
    
  • Ensure timely communication with hiring managers, candidates, and stakeholders.
    
  • Maintain recruitment activity trackers and meet deadlines.
    

• Candidate Management
  • Support candidate engagement during recruitment and onboarding.
    
  • Update candidates on application, interview, and offer processes.
    
  • Assist with screening and shortlisting activities.
    
  • Maintain high levels of customer service throughout the candidate journey.
    

• Recruitment Campaign Support
  • Collaborate with advisers to support recruitment campaigns.
    
  • Liaise with advertising providers and partners for recruitment needs.
    
  • Assist with social media recruitment campaigns.
    
  • Support recruitment attraction strategies and initiatives.
    

• Interview & Assessment Coordination
  • Schedule interviews and recruitment panels.
    
  • Organise interview documentation and assessment materials.
    
  • Support recruitment assessment centres and selection activities.
    
  • Ensure secure management of recruitment documentation.
    

• Systems & Data Management
  • Maintain and update recruitment tracking and Applicant Tracking Systems (ATS).
    
  • Run recruitment reports and provide management information.
    
  • Support system upgrades and improvements.
    
  • Ensure accuracy and currency of recruitment records.
    

• Reporting & Performance Monitoring
  • Gather and collate recruitment data and performance metrics.
    
  • Produce reports on recruitment activity and service performance.
    
  • Monitor redeployment activity and report issues.
    
  • Contribute to continuous improvement through data analysis.
    

• Training & Events Support
  • Provide administrative support for recruitment training sessions, induction programs, job fairs, and diversity initiatives.
    
  • Coordinate logistics and administration for recruitment activities.
    

• Communications & Customer Service
  • Respond to recruitment-related enquiries.
    
  • Liaise with hiring managers, candidates, and external partners.
    
  • Provide professional, responsive, and customer-focused support.
    
  • Escalate complex enquiries as needed.
    

• Diversity & Inclusion
  • Support diversity and inclusion initiatives in recruitment processes.
    
  • Promote fair and inclusive recruitment practices.
    
  • Contribute to the Council's equality and diversity objectives.
    

• Qualifications
  • Good standard of education, including English and Mathematics.
    
  • CIPD qualification or working towards membership is desirable.
    
  • Business Administration, HR, or Recruitment qualification is advantageous.
    

• Knowledge
  • Understanding of recruitment and selection processes.
    
  • Knowledge of administrative procedures and customer service principles.
    
  • Understanding of data protection and confidentiality.
    
  • Awareness of equality, diversity, and inclusion principles.
    
  • Knowledge of local authority recruitment processes is desirable.
    

• Experience
  • Experience providing administrative support in a busy office environment.
    
  • Experience supporting managers and customers in service delivery.
    
  • Experience maintaining records, databases, and reporting information.
    
  • Experience using Microsoft Office applications.
    
  • Previous HR or Recruitment experience is desirable.
    
  • Experience with Applicant Tracking Systems (ATS) and Oracle Recruitment Cloud is advantageous.
    

• Skills & Competencies
  • Excellent communication skills, both written and verbal.
    
  • Strong organisational and time management skills.
    
  • Ability to prioritise workloads effectively.
    
  • Strong attention to detail.
    
  • Excellent customer service skills.
    
  • Ability to build positive working relationships.
    
  • Good IT skills, including Microsoft Office.
    
  • Ability to produce accurate reports and recruitment data.
    
  • Ability to work independently and as part of a team.
    
  • Good project coordination and administrative skills.
    

• Personal Attributes
  • Customer-focused and solution-oriented approach.
    
  • Ability to work collaboratively across teams.
    
  • Positive and proactive attitude.
    
  • Commitment to continuous improvement.
    
  • Professional, discreet, and trustworthy with confidential information.
    
  • Strong commitment to equality, diversity, and inclusion.
    
  • Commitment to ongoing professional development.
    

Additional Information

• This is a 6-month temporary part-time contract.
  
• Rate: £24.87 per hour (Umbrella).
  
• Location: Catford, London.
  
• Hybrid working – 2 days remote and 1 day office-based (Tuesday).
  
• Pay is provided on a bi-weekly basis.
  
• Previous local authority or public sector recruitment experience is highly desirable.
  
• Experience using Applicant Tracking Systems (ATS) such as Oracle Recruitment Cloud is advantageous.
  
• Opportunity to support a busy Resourcing & Talent Acquisition Team.
  
• Immediate start available.