BIICS, Inc is looking to fill aSmartsheet Administrator position. The position is located in Tallahassee,Florida. The incumbent must live in Florida and be available to work inTallahassee, Florida if required. Consultants are required to be off the weekof Christmas and New Year unless services are required with prior approval fromdivision leadership.

Responsibilities:

Administerand maintain the enterprise Smartsheet environment, including workspaces,assets, user access, security settings, and governance controls.
Design,develop, and support Smartsheet solutions including sheets, reports,dashboards, forms, and automated workflows.
Configureand maintain workflow automations utilizing Smartsheet Automation, DataShuttle, Bridge, Control Center, Dynamic View, WorkApps, and related platformcapabilities.
Collaboratewith business stakeholders to gather requirements and translate businessprocesses into scalable Smartsheet solutions.
Design,implement, and maintain integrations and automated data exchange processesbetween Smartsheet, Microsoft 365 services, and other enterprise applications.
Configureand maintain approval workflows, notifications, alerts, reminders, datacollection forms, and reporting solutions.
Troubleshootand resolve application, workflow, data synchronization, and integrationissues.
Manage userprovisioning, permissions, access controls, workspace governance, and platformadministration activities.
Monitorplatform utilization, workflow effectiveness, and adoption metrics; identifyopportunities for optimization and continuous improvement.
Develop andmaintain technical documentation, administrative procedures, user guides, andgovernance standards.
Provideuser support, training, and consultation on Smartsheet best practices andsolution design.

Requirements

Bachelor’sdegree in Computer Science, Information Systems, Business Administration, orrelated field; equivalent experience may be substituted.
Minimum 3years of experience administering Smartsheet Enterprise or a comparableworkflow automation platform.
Experiencewith Smartsheet Data Shuttle, Bridge, Control Center, Dynamic View, WorkApps,dashboards, forms, and workflow automation.
Experienceintegrating Smartsheet with Microsoft 365 services including SharePoint Online,OneDrive, Teams, Outlook, Power Automate, and Azure AD/Entra ID.
Experiencedeveloping automated business processes, approval workflows, notifications,reports, and dashboard solutions.
Experienceutilizing REST APIs, JSON, and automated data exchange processes.
Experiencemanaging user access, permissions, governance, and platform administration.
Experiencetroubleshooting application, workflow, integration, and data synchronizationissues.
Ability toserve as a project team member or technical lead while providing guidance andknowledge transfer to business and technical stakeholders.
Strongcommunication skills with experience creating technical documentation,procedures, and end-user guidance.

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