Position Title: East Texas Operations Coordinator
Department: Mission Delivery

Reports To: Director, Mission Delivery
FLSA Status: Non-Exempt
Employment Type: Full Time
Location: East Texas DreamLab, Tyler, TX

About Girl Scouts

Girl Scouts of Northeast Texas (GSNETX) offers amazing opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better.

Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world. At Girl Scouts of Northeast Texas, you can build a rewarding career in everything from working hands-on with girls, to accounting, human resources and project management to marketing, research—and more.

Position Summary

The East Texas Operations Coordinator is responsible for coordinating and executing day-to-day operational activities across two key functions of Girl Scouts of Northeast Texas: Community Partnerships (CP) and Membership. This position provides dedicated operational capacity to strengthen CP program delivery and membership growth. Responsibilities are distributed approximately equally across these two functions, with flexibility to respond to seasonal priorities and organizational needs. The coordinator takes direct ownership of assigned operational processes, including program scheduling, event logistics, registration preparation, supply management, initiative readiness, and coordination of activities that support girls and community partners.

The Director provides supervision, establishes priorities, and ensures alignment across the functions, while the coordinator is accountable for carrying out assigned operational responsibilities.

The ideal candidate is a proactive, organized, and resourceful professional who can independently manage multiple operational priorities, anticipate needs, and collaborate effectively.

Schedule & Hours

Monday – Thursday: 8:30am-5pm & Friday: 9am-3pm

Availability to work occasional evenings and weekends to support events and council initiatives.

Essential Responsibilities

Community Partnerships

Support the successful coordination and delivery of school-based and community programming throughout East Texas.

Coordinate program schedules and logistics for school-based Girl Scout programs.
Organize and maintain schedules for approximately five part-time program instructors.
Prepare and organize registration forms, attendance records, and other documentation needed for accurate entry into council systems.
Coordinate registration preparation and follow-up with Customer Care and appropriate internal teams.
Assist with scheduling school partnership meetings, principal meetings, and the administrative coordination of Memorandums of Understanding (MOUs).
Coordinate the logistical details of field trips, enrichment activities, extracurricular programming, and special events.
Serve as an operational coordinator for designated spring break and summer camp experiences, including schedules, registrations, supplies, staffing logistics, and program readiness.
Coordinate weekly program supply preparation, inventory, and distribution to program instructors.
Maintain accurate program participation records and assist with data tracking and reporting.
Identify logistical challenges and proactively communicate solutions to the Director.

Membership Support

Provide operational and logistical support to membership team working to recruit girls, engage families, form troops, and strengthen Girl Scouting throughout East Texas.

Support the coordination and execution of membership recruitment events, troop formation events, and community engagement opportunities.
Assist with event preparation, setup, staffing logistics, materials, and follow-up.
Coordinate printing, procurement, organization, and distribution of recruitment flyers, signs, and promotional materials.
Provide logistical support for school recruitment activities, community events, and partner initiatives.
Assist with coordination of meeting locations, supplies, and other needs related to forming and launching troops.
Maintain accurate tracking of assigned membership activities and event participation.
Use Salesforce, Looker, and other council systems to access information, track activities, and identify operational needs.
Provide hands-on support at membership events, including occasional evening and weekend activities.
Coordinate timely follow-up after events, meetings, and community engagement activities, including tracking action items, communicating next steps, and ensuring completion of assigned deliverables in collaboration with the Director.
Provide warm, responsive, proactive customer service to all caregivers, volunteers, school staff, and community partners.

Cross-Functional Coordination & Operational Accountability

Maintain organized schedules, tracking tools, and systems for assigned priorities, projects, and deliverables.
Communicate with professionalism and empathy across multiple channels (in person, phone, email, text).

Proactively anticipate logistical and operational needs across the two functional areas.
Collaborate to ensure timely communication, coordination, and follow-through.
Support East Texas Cookie Cupboard operations, Cookie Drop logistics, and other council wide initiatives as assigned.
Maintain accurate inventory records and coordinate the distribution of supplies within approved budgets.
Support data collection, reporting, and process improvements that increase operational efficiency.
Provide regular updates to the Director on project status, upcoming needs, challenges, and recommended solutions.
Adjust priorities based on seasonal program demands and organizational needs while maintaining appropriate support across both areas.

Qualifications & Experience

Required Qualifications

High school diploma or equivalent.
Minimum of 2 years of professional experience in operations coordination, program administration, event logistics, project coordination, or a related support role.
Valid driver's license, reliable transportation, and willingness to travel throughout the East Texas service area.
Demonstrated experience managing multiple schedules, deadlines, projects, and competing priorities in a fast-paced environment.
Experience coordinating events, managing supplies and inventory, maintaining records, and supporting daily operations.
Strong organizational skills, attention to detail, and ability to independently execute assigned responsibilities.
Proficiency in Microsoft Office (Outlook, Excel, Word, Teams) and ability to learn new organizational systems.
Strong written and verbal communication skills to collaborate professionally with staff, schools, community partners, and families.
Ability to anticipate operational needs, adapt to changing priorities, troubleshoot challenges, and consistently follow through on deliverables.

Preferred Qualifications

Associate's or bachelor's degree in Business Administration, Operations Management, Nonprofit Management, or a related field.
Experience supporting multiple departments, teams, or functional areas simultaneously.
Experience in nonprofit, youth-serving, educational, or community-based organizations.
Familiarity with school district operations, community partnerships, youth programming, or membership-based organizations.
Experience using Salesforce, Looker, or similar CRM and reporting systems.
Experience coordinating part-time staff schedules, program materials, registrations, and logistics across multiple locations.
Bilingual proficiency in English and Spanish strongly preferred.
Demonstrated experience identifying process improvements, implementing organizational systems, and improving operational efficiency.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl, work in an office environment, work in a seated position, and work with computers. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Equal Employment Opportunity

Girl Scouts of Northeast Texas is an Equal Opportunity Employer and is committed to creating a diverse, inclusive, and equitable workplace. We celebrate diversity and are dedicated to fostering a culture where all employees feel valued, respected, and empowered to contribute fully.

Girl Scouts builds girls of courage, confidence, and character, who make the world a better place. 💚

Monday – Thursday: 8:30am-5pm & Friday: 9am-3pm

Availability to work occasional evenings and weekends to support events and council initiatives.

Learn more about this Employer on their Career Site

East Texas Operations Coordinator- Tyler, TX