Guest Services Rep

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

• UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.

• The Patient / Visitor Screener will provide hospital access screening with excellent customer service skills.
• Responsible for screening employees, visitors, patients and vendors who enter the facility.
• Hospital Access Screener will ask screening questions and accurately obtain temperatures.
• This individual will provide appropriate PPE.
• May be responsible for the safe transport of patients via wheelchair.

Job Requirements:  

• High school diploma or equivalent.
• One year of customer service experience.
• Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.