TELLER II

Full-Time Teller

Lake County, IN
Union Position

Position Summary

The Teller processes financial transactions accurately and efficiently while delivering exceptional member service. This role focuses on building relationships, identifying member needs, and recommending appropriate credit union products and services.

Key Responsibilities

• Process deposits, withdrawals, payments, and other financial transactions
• Provide professional, confidential member service
• Engage members in solutions-based conversations about financial products
• Resolve member concerns courteously and efficiently
• Perform follow-up calls after new account openings
• Adhere to all security procedures and regulatory requirements (Reg CC, BSA, OFAC, SAR, CTR, Reg D, Red Flags)
• Maintain cash drawer accuracy and balancing standards

Qualifications

• High School Diploma or GED
• Minimum 6 months’ retail sales and/or cash handling experience (financial institution experience preferred)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic keyboarding and Microsoft Office skills

Branch Schedule

Lobby Hours:

• Monday–Thursday: 9:00 AM – 5:00 PM
• Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 12:30 PM

Drive-Up Hours:

• Monday–Thursday: 8:30 AM – 5:00 PM
• Friday: 8:30 AM – 6:00 PM
• Saturday: 9:00 AM – 12:30 PM

Working hours will vary to accommodate opening and closing procedures.
 Schedule will vary according to business needs.
Must be able to work a flexible schedule, including Saturdays.
 Hours subject to change based on business needs.

Compensation & Benefits

• $19.00 – $20.25 per hour
• Union position
• Medical, Dental, and Vision Insurance
• HSA with company contribution
• 401(k) with company match
• Pension plan
• 12 paid holidays
• PTO and vacation time
• Growth and advancement opportunities
• Additional voluntary and ancillary benefits

Tech Credit Union is an Equal Opportunity Employer, including disability and veteran status.