Parts Advisor

Description

Vancouver, WA | Mercedes-Benz | Luxury & Hospitality Swickard Auto Group | Competitive hourly rate + performance bonus

The Pacific Northwest has a serious commercial van market. Contractors, fleet operators, upfitters, and last-mile delivery companies all need parts — and they need a person they can trust to get them fast and right.

The Mercedes-Benz Van Center of Vancouver opens in September 2026. It is our first dedicated commercial van and upfitter center, and we are hiring a Parts Advisor who wants to own the external sales territory from day one.

There is no inherited book of business. You build it. You will have the brand, the backing, and the systems to do it well.

WHAT YOU’LL DO

• Prospect and develop external accounts — fleet operators, upfitters, body shops, and independent repair facilities across the Vancouver and greater Portland metro area

• Become the go-to parts resource for Sprinter and commercial van upfitter builds — cargo configurations, fleet spec orders, and specialty components

• Handle parts lookup, quoting, and order management with speed and accuracy

• Manage special orders and coordinate with vendors to meet customer timelines

• Track your account activity, fill rate, and sales growth — you know your numbers

• Partner with the service team and parts manager to keep the whole operation in sync

• Represent Swickard in the field — professional, prepared, and hospitality-first

WHAT WE’RE LOOKING FOR

• 2+ years of sales or hospitality experience — you know how to build relationships and earn repeat business

• Comfortable building an account base from scratch — you do not wait for leads to come to you

• Dealership, parts, or commercial vehicle experience is a plus — but not required

• Fast learner with strong attention to detail — accuracy protects customers and keeps the shop moving

• Organized and accountable — you track your commitments and follow through on every one

• Clear communicator — phone, email, face-to-face, and with internal teammates

• A hospitality mindset — your customers are why this place exists, and you act like it

COMPENSATION & BENEFITS

• Competitive hourly rate — based on experience

• Performance bonus tied to sales growth and account metrics

• Medical, dental, pet, disability, and vision insurance

• 401(k) plan

• Paid time off + paid holidays

• Ongoing training and career development

• Employee discounts on vehicles and services

WHY THIS ROLE — AND WHY NOW

Most parts advisor roles do not give you a blank canvas. This one does. The Van Center is a first-of-its-kind operation for Swickard — purpose-built for commercial vans and upfitter work, backed by a premium brand, in one of the strongest commercial van markets in the region.

Swickard is a hospitality company that happens to sell and service cars. We offer clear standards, real training, and leaders who invest in your success — not just your output. With 40+ rooftops across the West Coast, Alaska, and Hawaii, there is real room to grow.

The people who join at the start shape what this place becomes. That opportunity does not come around twice.

VIDEO UPDATES

--- Big things are happening in the Sprinter world!

--- NEW Mercedes-Benz Van Center of Vancouver!