Household (Unit) Coordinator

Job Details: Level: Experienced, Job Location: Village On The Isle - Venice, FL, Education Level: High School, Salary Range: $16.50 - $19.00, Job Shift: Any, JOB SUMMARYReporting to the Associate Director of Nursing of Assisted Living & Memory Care Services, the Household Coordinator provides administrative support which includes telephone communication, data entry, scheduling of appointments, handling requests for information while functioning as the main focal point of communication within the administrative office. The Household Coordinator respectfully interacts with all residents, family members, visitors, colleagues, and staff. The Household Coordinator will support an environment that provides dignity and full recognition of resident’s needs and individuality. This is a safety sensitive position. ESSENTIAL FUNCTIONSIt is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Compiles data and prepares reports as directed by Administration. Communicates with staff, families and other departments utilizing effective communication skills. Manages incoming phone calls and determines appropriate parties or takes messages. Scheduling of appointments, handling requests for information while functioning as the main focal point of communication within the administrative office. Manages compliance of staff licenses, yearly training requirements and/or certification dates in accordance with Elder Affairs. Nursing schedule coordination: assist with preparing, maintaining, and posting the weekly nursing assistant schedule. Update schedules to reflect staffing changes and provide communication with changes to Associate Director of Nursing. Effectively manage various administrative tasks such as ordering supplies, maintaining medical records, management database systems, and performing basic bookkeeping as needed. New resident introductions, takes new resident photos and maintains signed contracts to compile new resident charts in addition, maintain contents of current resident charts. Provide resident apartment walkthrough following new resident move in to identify any additional needs or concerns that require follow up. Assist with resident mail delivery and distributing resident communication to the households as needed. Participates and/or attends in-service and educational trainings as required. Regular and reliable attendance is an essential function of this job.ESSENTIAL MENTAL AND PHYSICAL FUNCTIONSThe essential mental and physical functions listed below are required for an employee to be able to perform the essential functions of this position. Thinking critically; defined as reading, understanding, and taking appropriate action on detailed and complex information. Walking long distances regularly Repetitive actions/motion of one or both hands Hearing ordinary conversation and office sounds Verbal communication in person and on the phone Written communication by hand and on PCADAAA COMPLIANCEVillage On The Isle is an Equal Opportunity Employer. In compliance with the ADAAA, Village On The Isle will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.WORKING CONDITIONSWork is conducted primarily in health care facility. There is possible exposure to communicable diseases and blood and body fluids that may contain HIV and/or HBV. This position frequently requires working within strict deadlines, under stressful conditions and with a variety of personalities, who may at times be emotional.MISSION STATEMENTVillage On The Isle is a not-for-profit continuing-care retirement community affiliated with the Evangelical Lutheran Church in America. We are committed to sharing God’s love by promoting individual growth and dignity, enhancing the quality of life and meeting the human and spiritual needs of our residents, staff and community. It is not a requirement to be Lutheran to work at Village On The Isle. Qualifications: MINIMUM QUALIFICATIONS High school diploma or GED Two or more years of related experience and/or training in geriatrics in long term care, home health or other health care setting preferred. Excellent verbal and written communication skills both internally and externally is required. Computer literacy which includes, but is not limited to, Microsoft Office suite, and Point Click Care. Must be able to prioritize work and complete work timely and accurately. Effectively represent the organization and support the household model of care. Minimum of one year of customer service or related experience creating a positive experience with internal and external customers.