Sales Operations Specialist

Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.

Busch Vacuum Solutions has an immediate direct-hire opportunity open for a Sales Operations Specialist. The targeted compensation range for this position is $62,000.00–$74.000.00 annually (or $29.80–$35.57 per hour), depending on qualifications, skills, and relevant experience.

If you are self-driven, with a technical sales acumen for capital equipment and applicable equipment/customer experience listed below, apply NOW for an opportunity to find out why Busch is an amazing place to work!

POSITION SUMMARY

The Sales Operations Specialist - Sales Administration supports the Sales Enablement team by streamlining daily administrative and operational workflows that help frontline sales teams close deals faster. This role supports tactical execution of go-to-market strategies, maintains data hygiene across core sales tools, and provides direct administrative support to improve sales execution and customer satisfaction. The Sales Operations Specialist also serves as a primary point of contact for CRM-related questions and supports ongoing training through the Sales Excellence Journey.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

CRM & Dashboards: Maintain and update operational sales enablement dashboards as needed to ensure visibility of pipeline, inventory, and other key sales metrics. Monitor CRM data hygiene by identifying inaccuracies in account ownership, deal stages, product tagging, and related data fields, and execute necessary corrections. Serve as a primary point of contact for CRM-related questions from the sales team and provide ongoing support for CRM utilization. Provide administrative support and technical troubleshooting to sales teams regarding CRM, inventory dashboards, logistics tools, and other core sales systems. 

Commercial Governance: Provide direct administrative assistance to the sales team during quoting and proposal phases, including opportunity creation, assisting with customer price list, and pricing validation against current discount policies. 

Customer Onboarding: Support the customer onboarding process by ensuring required information is captured accurately for purchase order processing, including taxes, tariffs, customer information, and related requirements. Assist with customer portal setup and support sales teams with portal-related administrative needs. 

Compensation Reporting: Assist with creating reports to support sales compensation processes, including bonuses related to specific sales campaigns and incentives. 

Process & Tools Training focus: Conduct onboarding training, host technical webinars, and continuous enablement sessions to help sales managers use core sales tools effectively. Assist in the deployment of Sales Excellence Journey initiatives, including coordination of training materials and centralized team communications. 

Cross-Functional Collaboration: Maintain and organize sales documentation, contract archives, centralized sales playbook repositories on SharePoint, and related enablement materials. Partner with Sales, Marketing, IT, Finance, HR, Customer Service, and Operations to align on commercial priorities, streamline sales processes, and improve efficiency.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Analytical Skills - Ability to review data, identify trends, and support sound business decisions.
• Business Acumen - Ability to understand commercial priorities, sales processes, and business impacts.
• Communication, Oral - Ability to communicate effectively using the spoken word.
• Communication, Written - Ability to communicate clearly and concisely in writing.
• Customer Oriented - Ability to support internal and external customers by understanding needs, addressing concerns, and building trust.
• Collaboration - Ability to work effectively with Sales, Marketing, IT, Finance, HR, Customer Service, and Operations.
• Continuous Improvement - Ability to identify process improvement opportunities and support efficient ways of working.
• Detail Oriented - Ability to pay close attention to details and ensure data and documentation are accurate.
• Organized - Ability to manage multiple priorities using a structured and systematic approach.
• Problem Solving - Ability to identify issues, evaluate options, and support timely resolution.
• Technical Aptitude - Ability to learn, use, and support CRM, dashboard, reporting, and sales enablement tools.

SKILLS & ABILITIES

Education: Bachelor's degree in Business, Marketing, Data Analytics, Logistics, or a related field preferred.

Experience: One to two years of field sales experience preferred. Experience supporting sales operations, sales administration, customer onboarding, reporting, or commercial operations preferred.

Computer Skills: Proficiency in Microsoft Office required, including strong Excel skills. Experience with Excel macros, Power BI, CRM systems, and SAP preferred.

Certifications & Licenses: None required, unless business travel or customer-site requirements apply.

Other Requirements: Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Positive attitude toward new challenges, a continuous improvement mindset, and a strong interest in developing and growing the capabilities of the sales team.

KEY PERFORMANCE INDICATORS (KPIS)

• Customer onboarding accuracy and timeliness.
• Lead to order velocity.
• CRM data hygiene metrics, including accuracy rate of data fields within assigned sales territories and pipeline dashboards.
• Number of new sales team members trained and progressing through the Sales Excellence Journey.

PHYSICAL DEMANDS

N (Not Applicable)    Activity is not applicable to this position.

O (Occasionally)      Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day).

F (Frequently)        Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day).

C (Constantly)        Position requires this activity more than 66% of the time (5.5+ hrs/day).

Other Physical Requirements

Vision (Near, Distance, Color, Peripheral)

Sense of Sound

Sense of Touch

Ability to wear Personal Protective Equipment (PPE) as required when entering manufacturing or customer-site environments

Sense of Balance

WORK ENVIRONMENT

Heated and air-conditioned office environment. May require interaction with sales, customer service, operations, manufacturing, and other business teams as needed.

Benefits & Opportunities

Busch Vacuum Solutions offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more! 

Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!

Why work for Busch Vacuum Solutions?

As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. We welcome all talents, regardless of education, age, gender, or nationality; worldwide.

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