Student Worker - Office Assistant - Texana House - BC

Job Title: Student Worker - Office Assistant - Texana House - BC

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Hiring Manager: MadeleineRuth Norman

Contact: MadeleineRuth_Norman@baylor.edu

Work Schedule: Desk Hours (7 am to 1 am daily) with special exceptions for move-in, move-out, and university holidays

Desired Length of Employment: August 13, 2026 - May 15, 2027 

Pay Rate: $8/hour

Key Responsibilities: 

In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager. 

Job Description: 

The purpose of the Office Assistant (OA) position is to provide administrative support to oncampus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by understanding escort and visitation policies, verifying resident identity when applicable, and communicating concerns to other residence hall support staff.  

In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager. 
 

Monitor door security and inform appropriate staff if any issues arise [i.e., Community  Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)] Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries Be knowledgeable of on-campus locations and resources Support residents in communicating issues of concern to other members of the hall staff Enforce and uphold Campus Living & Learning policies and procedures Complete other administrative tasks as assigned by the supervising RHD Greet visitors with excellent customer service Provide general office, administrative, or clerical support May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail May assist with routing and resolving questions or information requests May assist with document preparation, filing, and office records Ensure confidentiality of all pertinent information May assist with office supplies and organization of common areas May assist with data entry tasks, spreadsheets, and reports Perform all other duties as assigned to support Baylor’s mission Ability to comply with University policies Maintain regular and punctual attendance  

Required Skills: Typing 

Ability to learn a computer program for Front Desk functions 

Ability to complete administrative tasks as requested 

Ability to provide customer service to a diverse population 

Ability to work on a team 

Time management 

Sound judgment to respond to needs or crises as they arise 

Employer: Baylor University

Work Location: Texana House

Work Address: 1201 S. University Parks Dr., Building B, Waco, TX 76798