Store Lead - RV

About Great Escapes RV Resorts

At Great Escapes RV Resorts, we are dedicated to delivering exceptional outdoor hospitality experiences while maintaining the highest standards of service, safety, and operational excellence. Our values define our approach:

• Excellence in All We Do – We strive for the highest quality in guest experiences, team leadership, and financial performance.
• Safety First – We ensure that every resort provides a secure and well-maintained environment for guests and employees.
• Communication – We foster clear, open, and proactive communication across all levels of our organization.
• Accountability- Everyone is expected to take ownership of all aspects of their duties at our parks. Being accountable for the work we do each day makes us such a strong team; we don’t have errors – we have areas of opportunity.
• Patience – We approach challenges and guest interactions with professionalism and understanding.
• Enthusiasm – We bring energy and passion to our work, creating a welcoming and engaging atmosphere.

POSITION OVERVIEW

Our store leader will oversee the store’s performance and will have strong customer service skills. You should also have a thorough knowledge and understanding of the store's products and services. 

ESSENTIAL JOB FUNCTIONS 

• Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
• Assist in handling of cash, counting daily, making change, and making bank deposits if needed. 
• Assist in addressing complaints and resolving problems
• Communicate and execute all company standards 
• Daily communication with Store management 
• Responsible for daily set ups and seasonal floor sets 
• Ability to operate all register functions
• Maintain cleanliness and appearance of the resort by organizing displays, stocking shelves, lift heavy objects 

QUALIFICATIONS 

• Retail experience strongly preferred
• Disciplined self-starter, ability to influence, lead and collaborate
• Excellent oral/written communication and presentation skills and proficiency in Microsoft Office software
• Prior retail or face-to-face sales and customer service experience 

PHYSICAL DEMANDS 

This position is a physically active position. Employees are regularly required to stand and walk. Must be able to stand for long periods of time, stoop, kneel, and crouch. Must be able to lift and move up to 50 pounds.