Executive Assistant to the CEO

Position Summary

The Executive Assistant to the CEO provides high-level, strategic administrative support that enables the Chief Executive Officer to manage time, priorities, communications, and engagements effectively. This role requires a seasoned executive support professional with at least 10 years of experience supporting senior executives, including direct experience supporting a CEO. Experience simultaneously supporting two or more executive officers, including a CEO, is strongly preferred.

As a trusted partner to the CEO, the Executive Assistant demonstrates executive presence, discretion, sound judgment, diplomacy, and confidentiality. This individual anticipates needs, independently resolves issues, and facilitates effective engagement with Board members, executives, employees, external partners, and other key stakeholders.

The role manages a complex executive calendar, meeting preparation and follow-up, sensitive communications, Board-related activities, and domestic travel.

Responsibilities

• Provide comprehensive executive-level administrative support to the CEO, proactively managing priorities, commitments, and day-to-day activities.
• Manage a complex, frequently changing calendar that includes meetings, appointments, speaking engagements, and competing business priorities; anticipate conflicts and independently resolve scheduling issues.
• Coordinate domestic travel and prepare detailed itineraries, schedules, meeting materials, and logistical information. Travel approximately 10% with the CEO between the Washington, D.C. and Chicago-area offices and other locations as required.
• Represent the Office of the CEO with professionalism and discretion in interactions with Board members, senior executives, employees, clients, external partners, and other stakeholders.
• Anticipate the CEO’s needs and identify the information, materials, decisions, and follow-up required to support effective leadership.
• Prepare, review, and coordinate executive correspondence, presentations, reports, briefing materials, talking points, and other communications, ensuring accuracy and a consistently high standard of quality.
• Coordinate CEO, executive leadership, Board, and external stakeholder meetings, including agendas, briefing materials, presentations, logistics, attendee coordination, and follow-up.
• Support preparation of materials for the Board of Commissioners and other executive or governance-related meetings.
• Track commitments, decisions, deadlines, and action items on behalf of the CEO, partnering across departments to ensure timely completion.
• Conduct research and prepare concise summaries or reports to support executive decision-making and meeting preparation.
• Review and prioritize incoming communications and correspondence, determining appropriate routing, escalation, and follow-up.
• Manage expense reports, records, travel documentation, correspondence, and other administrative information with accuracy and confidentiality.
• Build strong working relationships with executive leadership, Executive Assistants, Board stakeholders, and colleagues across the organization to coordinate priorities and facilitate communication.
• Exercise independent judgment to resolve issues, prioritize competing demands, and determine when matters require the CEO’s attention.
• Support special projects and executive initiatives by coordinating stakeholders, organizing information, tracking deliverables, and preparing reports and presentations.
• Provide onsite logistical support for critical executive, Board, and organizational meetings, including facilities, technology, materials, and travel coordination.
• Perform other executive support responsibilities and special assignments as needed.

Qualifications

Required Qualifications

• At least 10 years of progressively responsible Executive Assistant or senior executive administrative experience supporting C-suite or equivalent leadership.
• Direct experience supporting a Chief Executive Officer.
• Demonstrated success managing complex executive calendars, competing priorities, confidential information, executive communications, and sophisticated travel arrangements.
• Polished executive presence and the ability to represent the CEO and organization confidently with Board members, senior leaders, employees, and external stakeholders.
• Exceptional discretion, professionalism, and judgment when handling sensitive and confidential matters.
• Proven ability to anticipate executive needs, identify potential issues, resolve problems independently, and escalate matters appropriately.
• Strong organizational and prioritization skills, with success operating in a fast-paced executive environment with changing priorities.
• Excellent written and verbal communication skills, including the ability to prepare polished executive correspondence, presentations, briefing materials, and reports.
• Exceptional attention to detail and commitment to accurate, high-quality work.
• Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and virtual meeting and collaboration tools.
• Demonstrated ability to build trusted relationships and collaborate with Executive Assistants, senior leadership, Board stakeholders, and employees at all levels.
• Flexibility to accommodate the schedule demands and changing priorities associated with supporting a CEO.
• Ability and willingness to travel approximately 20%, primarily with the CEO between the Washington, D.C. office and Central Office in the Chicago area, as well as other locations based on business needs.

Preferred Qualifications

• Experience simultaneously supporting two or more executive officers, including a CEO.
• Experience supporting a CEO in a complex national, healthcare, nonprofit, professional services, or similarly sophisticated organization.
• Experience supporting a Board of Directors or Commissioners and preparing executive or governance materials.
• Experience coordinating complex, multi-location executive schedules and travel.
• Postsecondary coursework, professional certification, or a degree in business administration, communications, administrative management, or a related field.

Executive Competencies

The successful candidate will demonstrate:

• Executive presence and polished professionalism
• Discretion and confidentiality
• Sound judgment and decision-making
• Proactive problem-solving and anticipation of needs
• Organizational agility and attention to detail
• Composure under pressure
• Strong interpersonal and relationship-building skills
• Excellent written and verbal communication
• Adaptability and responsiveness to changing priorities
• Accountability, service orientation, and high standards of excellence

Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.