The LIS Specialist will serve as a departmental resource dedicated to building, testing, documenting and the conversion of designated clinical applications. The LIS Specialist will serve as a liaison between laboratory medicine and other divisions/functions including billing operations, IT and IR. As departmental/solution experts, the LIS Specialist will perform LIS computer maintenance and integrations, monitor LIS systems, review logs, maintain equipment, work with ordering and billing issues and staff the LIS Help Desk. The LIS Specialist will assist in the development of policies and procedures, identify and escalate issues as appropriate and assist in end-user training. Assignments will include being an active member of %22Go Live Teams%22 including after hours call as assigned when necessary.

Minimum Education
Bachelor's Degree Bachelor's in Medical Technology or equivalent related field of science. Previous LIS experience a plus. (Required)

Minimum Work Experience
2 years At least 2-3 years experience in an accredited clinical laboratory required. Supervisory or progressive experience in healthcare preferred. .

Required Skills/Knowledge
Statistics preferred. Good interpersonal and communication skills important. Knowledge and skills related to LIS desirable. Demonstrates strategic thinking. Ability to multi-task and requires organizational skills.
must successfully complete the CNMC Trustworthiness and Reliability assessment, including fingerprinting, as a requirement of the position

Required Licenses and Certifications
Registry or eligible as MT(ASCP) preferred. .

Functional Accountabilities
Project Management

Build and test applications as assigned; ensure critical milestones are met.

Assist in the development of ongoing maintenance requirements.

Ensure communication with departmental/function/section impacted with solutions as well as LIS Manager or designee.

Maintain documentation of current project status and provide updates when requested.

Assess and define educational needs of end-users and assist with training end-users.

Complete tasks.

Troubleshoot

Monitor of LIS systems DAILY, as assigned; set up maintenance in Dr Chart; review MPI Change report and New Activity report; work with all sections to resolve discrepancies; contact clinics or ROCs with ordering and billing issues.

Document and communicate identified issues to LIS Manager or designee.

Investigate information system problems and/or issues and use problem solving skills to provide resolution.

Develop strategies to promote performance improvement.

Liaison

Serve as a liason between areas of the institution and the Department of Laboratory Medicine; perform functions for the specific section; identify, evaluate and resolve technical and patient related problems; participate in departmental/hospital committees as required.

Identify, evaluate and resolve technical and patient related problems.

Participate in departmental/hospital committees as required.

Systems Testing

Perform integrated testing across all systems; contact vendors (e.g. Sunquest) to resolve issues and problems.

Maintain documentation of testing and provide LIS manager with documentation records.

Staff Training

Assist to train new employees, including nurses and physicians; serve as technical designee in competency testing of staff.

Assess information system educational needs of staff and assist in the development and delivery of education materials.

Serve as a resource for end-users.

Develop training manuals for Lab Information systems.

Organizational Accountabilities

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