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Breakwater Strategy, a strategic insights and communications agency, is seeking an experienced operations professional to join our growing team. This is a newly created role designed to support and strengthen the firm's internal infrastructure as we scale.
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The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced, entrepreneurial environment and brings a solutions-first mindset. This role will work closely with firm leadership to manage and execute on operational priorities across people, process, and technology, serving as a connective link between the firm and its broader administrative ecosystem.
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RESPONSIBILITIES
- Partner with firm leadership to assess hiring needs, drive recruitment processes, and support candidate evaluation and selection
- Coordinate onboarding for new hires, ensuring a smooth and well-organized experience from offer acceptance through first weeks
- Serve as day-to-day liaison with HR on performance management processes, including mid-year and annual review cycles
- Own end-to-end logistics for firm-wide events, including quarterly all-hands meetings, in-office gatherings, and team offsites
- Support internal communications as needed for firmwide announcements and updates
- Serve as the firm's primary point of contact for IT coordination, ensuring the team is informed of updates, transitions, and issues affecting day-to-day operations
- Manage software subscriptions, licenses, and access across the firm, including coordination with the appropriate teams
- Coordinate with accounting and legal functions to ensure processes are moving forward, deadlines are met, and the right stakeholders are looped in
- Maintain organized records and documentation across operational functions
ATTRIBUTES
- 6ā8 years of experience in internal operations, human resources, or a related function; experience in a professional services firm strongly preferred
- Bachelor's degree required
- Proven ability to manage multiple workstreams simultaneously with a high degree of organization and follow-through
- Comfortable operating at both strategic and tactical levels, able to identify process gaps and execute the fix
- Strong interpersonal and communication skills; able to build trust with colleagues across levels and functions
- Demonstrated experience coordinating with HR, legal, finance, or IT functions, familiarity with relevant tools (HRIS, ATS) a plus
- Resourceful and self-directed, with the ability to work independently and move things forward with limited oversight
- Discretion and sound judgment when handling sensitive people and organizational matters
- Collaborative by default, with a genuine interest in contributing to a strong internal culture
District of Columbia Salary Range
$95,000ā$105,000 USD
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