Social Services Program Coordinator

Description

At Catholic Charities, Diocese of Pittsburgh, every client we see is our most important client.

We’re seeking a compassionate and highly effective Program Coordinator to join our Regional Outreach Management Team in our Washington and Greene County Offices.

With your education and experience in human services you know the importance of delivering compassionate care to clients and providing needed support to team members.

We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) that begin the first of the month following the hire date and generous time off programs that include15 paid holidays a year. We also have a solid retirement plan that is fully funded by Catholic Charities. and Paid Parental Leave, along with other benefits.

We are proud of our collaborative culture at Catholic Charities and to be designated as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026 by the Pittsburgh Business Times.

Take a look at the Program Coordinator description and let us know if you are ready to help bring healing and hope to people in need.

•   Serve as the primary point of contact for assigned county offices, providing day-to-day management and oversight. 
• Provide guidance, support, and direction to staff; supervise employees, volunteers, and interns; ensure adequate program and office coverage; address operational challenges; monitor productivity and funder bill-down with supervisor; facilitate professional development; and serve as the primary local resource for staff support and problem-solving.
• Oversee office and program administrative operations while ensuring program quality, service delivery, and compliance. Coordinate facility-related matters with office landlords and vendors, process invoices and payments, monitor adherence to funding requirements, contract obligations, audit standards, agency policies and procedures, and maintain accurate client databases and documentation to support reporting, continuity of care, and audit readiness.
• Carry a client caseload as assigned and facilitate internal case conferencing to assess client progress, support service delivery, and advance client and program goals.
• Participate in community outreach, engagement, and partnership development efforts across assigned counties. Serve as the primary liaison with governmental, nonprofit, faith-based, and community partners; represent Catholic Charities at community meetings, coalitions, events, and advisory groups; and strengthen collaborations, referrals, community awareness, and program visibility.
• Monitor program data, outcomes, and performance measures; prepare reports for internal and external stakeholders; and support data-informed program evaluation and decision-making. 

Requirements

• A bachelor's degree in human services or a related field is required. A minimum of seven years of social work, human services, and program management experience may be substituted for the bachelor's degree requirement.
• A minimum of five years of direct client service experience is required.
• A minimum of three years of supervisory experience is required.
• A demonstrated record of effective problem-solving, organizational, and interpersonal skills are required.
• The ability to work independently, take initiative, and manage competing priorities is required.
• The demonstrated ability to build and maintain constructive relationships with community agencies, partners, and resources is required.
• Excellent written, verbal, presentation, and interpersonal communication skills are required.
• Proficiency in Microsoft Office applications is required.
• Demonstrated ability to maintain accurate, timely, and professional documentation, including client records, reports, and related program documentation, is required.
• The ability to travel weekly between assigned office and service locations is required.
• Act 33, Act 34, and FBI clearances are required.