- Collaborating with the leadership team to determine and implement the corporate culture, strategic plans, tactics, budgets, and priorities of the organization.
- Providing strategic and executive leadership for all lending operations.
- Overseeing the management of the lending operating department, including origination, processing, underwriting, servicing, and closing. Â
- Leading efforts to transform and improve the performance efficiency of the business units through innovative solutions, ultimately reducing the cost of origination.
- Developing and executing strategies to help the organization to become a great mortgage lender, including improving service levels, increasing revenue and productivity, and solution development.
- Developing and executing plans for process improvement efforts, developing and managing budgets and tactics, and managing forecasting sand taffing needs to support steady growth and loan volume.
- Establishing, monitoring, and reporting on operating activity and key metrics to ensure processes are efficient, effective, and compliant with quality standards, laws and regulations, and investor guidelines.
- Providing expert guidance and coaching to the team for advancement.
- Bachelor’s degree preferred.
- Five or more years of senior management experience in the mortgage industry is required.
- Ten or more years technical experience in mortgage lending operations.
- Maintain all required NMLS, state and Safe Act Licensing requirements as required for control person purposes.
- Excellent Leadership and communication skills.
- Working knowledge of Fannie, Freddie, FHA/VA loans.
- Ability to lead a team, analyze complex situations, and problem solve.
- Ability to properly develop and manage internal controls.
- Ability to understand complex laws and regulations that govern mortgage lending.
- Prefer experience with the Encompass platform
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