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CUSTOMER EXPERIENCE COORDINATOR

Mr. Rooter Plumbing Of Mosinee
Posted a month ago
Location

Wausau, WI, US

Salary

$20 - $24 per hour

Contract type

Full Time

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We’re growing—and we’re looking for someone who wants more than “just answering phones.”

This role is the starting point to become a Dispatcher and operations leader inside our company.

If you’re organized, people-focused, and want a career path, keep reading.


What You’ll Do

  • Answer incoming calls and schedule service appointments
  • Create a great first impression for every customer
  • Support technicians in the field with scheduling and communication
  • Learn how to manage daily routes and job flow

What You’ll Learn (This is the hook)

  • Dispatching and technician routing
  • How to manage a daily service schedule
  • How to improve efficiency and revenue
  • How a growing service business operates

What We’re Looking For

  • Strong communication skills (you’re confident on the phone)
  • Organized and detail-oriented
  • Comfortable using technology (we will train you)
  • Positive attitude and coachable

What Success Looks Like

  • Booking calls efficiently
  • Keeping the schedule organized and flowing
  • Supporting technicians so they can perform at a high level
  • Delivering a great customer experience

Pay & Growth

  • $20–$24/hour (based on experience)
  • Performance bonuses available
  • Promotion to Dispatcher within 6–12 months for top performers


If you want a role where you can grow into leadership and be part of building something—apply today.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.