Job Details: Job Location: Admin Building - Saint Charles, MO, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Job Category: Banking, JOB FUNCTIONS Build and grow a profitable commercial insurance book of business. Generate commercial insurance opportunities through credit union partnerships and independent prospecting efforts. Strengthen and maintain strategic relationships with business banking teams and referral sources. Deliver consultative commercial insurance solutions and exceptional client service. Support the growth and long-term success of the agency's commercial insurance division.BUSINESS DEVELOPMENT & SALES Develop and grow a commercial insurance book of business. Generate new business opportunities through credit union referrals. Develop and maintain a network of referral sources, centers of influence, and community business relationships to support self-generated growth goals. Build and maintain a strong sales pipeline. Conduct insurance reviews, identify coverage needs, and provide tailored recommendations. Market, quote, negotiate, and bind commercial insurance coverage. Achieve annual sales and production goals.CREDIT UNION RELATIONSHIP MANAGEMENT Serve as primary commercial insurance liaison for assigned credit union partners. Build relationships with business banking teams, lenders, and branch leadership. Conduct regular partner visits and training opportunities. Encourage mutual referral activity between the agency and credit union.CLIENT SERVICE & BOOK MANAGEMENT Manage and service assigned commercial accounts. Process endorsements, renewals, certificates, and policy changes. Assist clients with claims and coverage questions. Maintain accurate account documentation. Support development of commercial workflows and processes as the division grows.Qualifications: KNOWLEDGE Knowledge of commercial property, liability, workers compensation, commercial auto, umbrella, and related business insurance products. Understanding of sales, prospecting, lead generation, referral management, and relationship-building strategies. Working knowledge of credit union operations and member service philosophy or a willingness to learn and embrace the credit union culture and member-first approach. SKILLS/QUALITIES Self-motivated and results-driven. Strong sales, networking, relationship-building, and consultative communication skills. Excellent written and verbal communication abilities. Strong organizational, prioritization, and time-management skills. Ability to work independently while developing new relationships and business opportunities. High level of professionalism, integrity, and attention to detail. Proficiency with agency management systems, CRM platforms, and Microsoft Office applications.EDUCATION/EXPERIENCE High School Diploma/GED. Active Property & Casualty License required. 3+ years of commercial insurance, producer, account management, underwriting, or producer experience preferred. Commitment to continuing education and professional development.PERFORMANCE EXPECTATIONSSuccessful performance in this position includes: Building a profitable commercial insurance book of business aligned with agency growth goals. Developing and maintaining strong reciprocal referral relationships with credit union business banking teams that drive growth for both the insurance agency and partner credit unions. Generating a balanced mix of new business opportunities, with approximately 50% originating from credit union partnerships and 50% through independent prospecting efforts. Maintain high levels of client satisfaction and retention.PHYSICAL REQUIREMENTSThe position requires the following physical activities within varying environmental conditions: Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period. Occasional travel or moving from one office location to another or from one department to another at the headquarters building. Occasional lifting, moving, or adjusting objects up to 20 pounds. Constant communication with others through various channels including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device. Work will be in a commercially reasonable temperature-controlled environment. Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.Â
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