Delaware North Gaming is hiring a full-time Surveillance Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As a Surveillance Supervisor, you will ensure the safety of guests, team members, clients, and company assets at the property. You will lead the team of surveillance team members and ensure company and state procedures are followed.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Responsibilities
- Assist the Surveillance Manager with planning and scheduling team members
- Train surveillance team members and continuously develop their skills
- Observe, report, and document procedural violations and illegal activity at the property
- Monitor all cameras and computer systems and ensure they are operational
- Ensure that all state racing and gaming regulations are followed
Qualifications
- Minimum of 2 years' surveillance agent, operator, or equivalent work experience required
- Previous supervisory experience required
- Must be at least 21 years old
- Must be able to obtain and maintain the appropriate state gaming license
- Proficiency with Microsoft Office Products including Word and Excel
- No college degree required
Physical Requirements
- Ability to stand and walk for prolonged periods of time
- Ability to bend, stoop, and kneel
- Ability to hear and speak to communicate on a two-way radio
- Ability to work in an indoor, loud, and dark working environment
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