Key responsibilities include:

Collaborating with DB business stakeholders to analyze requirements and translate them into actionable user stories and backlog items
Performing complex data analysis and data mining across recordkeeping systems to support business insights and issue resolution
Collaborating with technical leads and architects to design, document, and maintain system flows, data models, and integration patterns
Supporting the design and documentation of API contracts and enterprise integrations, aligned with enterprise standards
Developing a strong understanding of end-to-end DB platform architecture to perform impact analysis across interconnected systems
Supporting production issue triage, root cause analysis, and timely resolution
Contributing to team ceremonies, iterative planning, and continuous improvement efforts to enhance delivery quality and efficiency

The Expertise You Have

BS or above with exceptional skills for business system design and solutions
4-6 years of experience in systems analyst, application lifecycle management, and production support
Experience working with financial systems, recordkeeping platforms, or retirement/benefits administration (Defined Benefit preferred)
Ability to distill business processes and objectives into well-defined epics/stories/requirements.
Strong analytical skills with the ability to interpret complex business rules (e.g., pension calculations, eligibility, compliance) and translate them into technical solutions
Work through ambiguous situations by making timely decisions based on facts, knowledge, experience and judgment is required
Extensive data analysis skills combined with excellent knowledge of Structured Query Language (SQL) is required.
Working proficiency of object-oriented programming concepts, specifically Java is a nice to have.
Working knowledge of REST, SOAP, JSON and APIs is a plus
Highly effective written and verbal communication is a must
Proven ability to work in a highly coordinated, iterative delivery environment, refining requirements in partnership with stakeholders

Defined Benefit domain knowledge, including pension calculations, eligibility, and compliance
Exposure to cloud platforms such as AWS or Azure
Experience with data governance, reconciliation, and audit processes

Ability to bridge business and technology, translating complex domain concepts into clear technical requirements
Good communication and stakeholder management skills, with the ability to work across business, operations, and engineering teams
Capability to analyze large, complex datasets and derive actionable insights
Confidence in facilitating technical discussions and supplying solution design decisions
A continuous learning demeanor with a focus on domain expertise and emerging technologies
Ability to prioritize optimally and adapt to changing needs in a fast-paced delivery environment
Good sense of ownership, accountability, and attention to detail, especially in high-impact financial systems

Delivering solutions that ensure accuracy, reliability, and integrity of Defined Benefit plan data and calculations
Bringing a client- and participant-focused demeanor, understanding the downstream impact of technology decisions
Collaborating across teams to continuously enhance system capabilities, data quality, and operational efficiency
Driving incremental improvements in system performance, stability, and scalability
Supporting high-quality delivery while maintaining alignment with regulatory and compliance standards
Building strong partnerships that enable clarity, responsiveness, and successful outcomes

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