Processing Team Member (Westover)

Position Reports to:  Warehouse Assistant Store Manager

Position Description:

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements:  The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

   2. Embody and embrace our values…

• Urgent Pursuit
• Sacrificial Service
• Intentional Development
• Clear Communication
• Complete Alignment
• Excellent Execution

  3. Highly organized and able to work at an efficient and high output

  4. Have knowledge of or a growing knowledge of the items in their department(s)

  5. Be decisive and able to quick and efficiently evaluate merchandise quality, price, and presentation

  6. Able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements: 

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

1. Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

   2. Processing

• Quickly and efficiently sort, price and stock items in your department(s)
• Meet daily, weekly and monthly processing goals to drive revenue generation
• Maintain a working knowledge of pricing, sales and goals for your department(s) and work with managers to adjust as needed based on revenue trends

   3. Opening/Closing

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

   4. Housekeeping

• Ensure a properly organized workspace during operating hours
• Close department processing station and leave it organized, stocked, and ready to be used the next work day

   5. Receiving

• If needed, provide backup for receiving during high traffic/high donation times or to assist in closing receiving during closing shifts

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.