Description

Wexford Kia is in search of a Service Appointment Coordinator. The Service Appointment Coordinator is responsible for performing a variety of duties as it relates to scheduling the maintenance and service of vehicles. This position interacts daily via inbound and outbound calls with customers, as well as directly interacting with Service Advisors, Service Managers, and Technicians.

Responsibilities:

Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner.
Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business.
Build an amiable relationship with our clients.
Log client information and purify database.
Give other team members a helping hand with their duties, as needed.

Benefits:

Advanced Training Opportunities
Promotional Growth Within
Positive Work Environment
Medical, Dental, Vision, HSA/FSA, Life, and Disability Insurance
401K plan + Match
Paid Vacation
No Weekends
Employee Discounts on vehicles, parts, service, and accessories.
Paid Company Issued Uniforms

Requirements

Must be 18 years old.
Must have a valid driver's license with a clean MVR.
Must be able to pass a background check and drug test.
Detail oriented and excels in a fast-paced, results driven environment.
Professional and friendly phone skills with a passion for customer service
Strong computer skills
Ability to multi-task

Learn more about this Employer on their Career Site