Cage Supervisor, Wheeling Island Casino

Delaware North Gaming is searching for a full-time Cage Supervisor to join our team at Wheeling Island Casino in Weeling Island, West Virginia. In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed. Apply today if you're looking for a new role that offers teamwork and an exciting gaming environment.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

• Lead and supervise team, providing planning and scheduling of work assignments, and performance development
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures
• Investigate and resolve customer complaints and issues
• Assist in the preparation of daily and weekly reports
• Monitor inventory supplies for cage operations
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable
• Monitor the ticket redemption machines and schedule maintenance as needed
• Maintain the supervisor bank transactions daily when necessary

• Minimum of 1 year supervisory experience in a gaming role
• Must be able to handle large money transactions accurately and reconcile vault
• Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume environment required
• Basic computer skills and knowledge of Microsoft Office required
• Must be able to obtain and maintain a state gaming license
• No college degree required

• Ability to lift 30 lbs occasionally
• Must be able to bend and life occasionally, stand for long periods of time
• Gaming environment, environment may be smoky with moderate-to-high noise levels