Surveillance Officer, Wheeling Island Casino

Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for guests and team members.

Paid Training 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

• Monitor all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility and the entire property
• Produce written reports and logs on any observed violations and illegal activity promptly
• Ensure that all cameras and computer systems are operational at all times
• Ensure that all state racing and gaming regulations and policies are followed
• Comply with confidentiality regulations regarding all surveillance information, including camera coverage, investigations, and proprietary material

• Minimum of 1 year of related experience
• Able to obtain and maintain a state gaming license
• Good communication and interpersonal skills, including the ability to manage crowds effectively
• Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping
• Basic knowledge and/or training in investigations
• No high school diploma or GED required

• Ability to hear and speak to communicate on two-way radio
• Ability to sit for long periods of time
• Work environment may consist of a dark area, viewing video monitors for the entire shift
• Able to lift and carry up to 30 pounds