Fleet Lease Representative

Job Description: 
Fleet Lease Reps are responsible for managing and maintaining current and new business opportunities through creating superior value for our customers.  This position will be responsible for increasing revenues through renewable business relationships.  This position requires the ability to self-manage, self-motivate, communicate seamlessly and have a sense of urgency that team members and customers expect.  

Duties and Responsibilities include but are not limited to: 

• Use all available resources to achieve growth, profit and reach customer guidelines 

• Identify client needs 

• Drive unwanted and aged inventory to the appropriate sales channel and coach the customer on the most effective ways to market their inventory 

• Perform sale day duties i.e. customer service, IF duties, block representation, pre and post-sale reporting 

• Actively report progress to Fleet Lease Manager / Sales Manager 

• Engage in any
  fleet & sales team efforts and promote teamwork 

• Responsible for impacting and achieving your goals and the overall sales goals 

• Resolve any customer complaints in a friendly, courteous manner.  Advise
  Fleet Lease Manager of all serious complaints or incidences  

• Establish a
  strong working relationships with customers 

• Analyze and manage customers through ASI and AutoIMS with daily reports and queries 

• Perform data entry, verify customer info is accurately recorded in a timely manner 

• Walk your customers’ vehicles to ensure any / all work was completed, vehicle is parked and sale ready 

• Respond to customer inquiries, provide quality service, and assist in resolving problems 

• Communicate and schedule repairs / enhancements with dealer to ensure quality communication between auction and dealer 

• Develop new accounts through personal and telephone contact with potential customers and increase the level of consignment with existing customers
• Follow up with customers to confirm satisfaction with auction process
• Know and understand compliance requirements for each client
• Assist with customers transport 

Qualifications include: 

• High School Diploma or equivalent required 

• Strong verbal and written communication and interaction skills required 

• Ability to sit, stand, climb stairs, squat, knee and walk for prolonged periods of time, must be able to lift 5-10 pounds. Vision abilities required 

• Good computer and software knowledge 

• Occasional exposure to weather conditions, fumes, and noises 

• Professional phone etiquette 

• Self-motivated and goal oriented 

• Qualified to operate a motor vehicle and have a valid driver’s license 

Benefits: 

• Generous PTO after 6 months 

• Eligible for Insurance after 60 days of employment (Medical/Vision/Rx, Dental) 

• Positive & Encouraging work environment 

Benefits: 

• • Generous PTO after 6 months 
  • Eligible for Insurance after 60 days of employment (Medical/Vision/Rx, Dental) 
  • Positive & Encouraging work environment