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Job DetailsJob Location: Ark Encounter - Williamstown, KY 41097Position Type: SeasonalSeasonal Operations team members are responsible for creating the best experience possible for our guests. The ideal candidate is passionate about the Ark Encounter and serving others, enthusiastic, energetic, an excellent multi-tasker, and able and willing to fill or change positions quickly. This position should display our Core Values of SERVE when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God honoring fashion. REQUIREMENTS: All Ark Encounter employees must be able to move and stand for long periods of time, meet lifting requirements (25-75 pounds), perform duties in varied weather conditions (e.g., extreme heat/cold, rain), are subject to a background check, confirm agreement with the Answers in Genesis’ Statement of Faith, and adhere to our drug-free workplace policy. SEASONAL – BY DEPARTMENT: A-Team Admissions Culinary Services Guest Services Housekeeping Retail QualificationsJOB TITLE: Seasonal – A-Team RESPONSIBILITIES Provide exceptional service to all guests by creating a best-in-class experience. Assist with guest flow throughout the attraction. Serve all departments by attending to their daily operational needs. Actively monitor and maintain a safe environment for guests and staff. All other duties and responsibilities as assigned by management. REQUIREMENTS Customer service skills: friendly and courteous with guests Strong oral communication skills, comfortable giving direction to guests Good problem-solving skills and decision-making ability Basic math skills: Accuracy in cash and financial transactions with guests JOB TITLE: Seasonal – Admissions RESPONSIBILITIES Provide excellent service to all guests at attraction entry/exit points, bus loading areas and parking lot. Assist guests with admission ticket and rental purchases and in a welcoming and efficient manner. Proactively engage guests to direct and maintain traffic flow. All other duties and responsibilities as assigned by management. REQUIREMENTS Customer service skills: friendly and courteous with guests Strong oral communication skills, comfortable giving direction to guests Basic math skills: Accuracy in cash and financial transactions with guests JOB TITLE: Seasonal – Culinary Services RESPONSIBILITIES Provide excellent service to all guests by creating an exceptional dining experience. Prepare, cook and present food in accordance with recipe and safety standards. Assist guests with food purchases in a quick and efficient manner. Maintain cleanliness of the dining room, wash and sanitize dishes. All other duties and responsibilities as assigned by management. REQUIREMENTS Customer service skills: friendly and courteous with guests Attention to details: eyes on food standards, costs, safety. Basic Math skills: Accuracy in cash and financial transactions with guests Wear proper slip-resistant footwear, aprons, hats/hair nets and personal protective equipment when operating sharp and hot equipment. JOB TITLE: Seasonal – Guest Services RESPONSIBILITIES Provide excellent service to all guests by greeting, directing, and answering questions relative to park and event information. Monitor and direct traffic flow at Ark entrance and within the Ark as needed. Welcome guests, provide directions and safely operate the VR experience, Carousel and Fossil Find. All other duties and responsibilities as assigned by management. REQUIREMENTS Customer service skills: friendly and courteous with guests Strong oral communication skills, comfortable giving direction to guests Basic Math skills: Accuracy in cash and financial transactions with guests Good problem-solving skills and decision-making ability JOB TITLE: Seasonal – Housekeeping RESPONSIBILITIES Ensure the day-to-day cleanliness of the attractions and grounds. Remove and dispose of trash/recyclables and clean bins. Clean floors, windows, doors, walls and restrooms. Perform responsibilities with a safety-first mindset. All other duties and responsibilities as assigned by management. REQUIREMENTS Customer service skills: friendly and courteous with guests Attention to details: eyes on guests’ service standards, costs, and safety. Organizational skills: rotation of date sensitive inventory and cleaning JOB TITLE: Seasonal – Retail RESPONSIBILITIES:     Promote the mission and standards of Answers in Genesis. Create a SERVE culture environment in all work done. Approach all tasks with a second-mile mindset Prioritize personal integrity in all interactions and assignments Provide excellent service to all guests by providing a best-in-class retail experience by engaging directly with guests to assist with product inquiries and transact purchases in a quick and efficient manner Responsible for ensuring accurate pricing, tracking inventory, maintaining displays and cleanliness of the store, and re-stocking And all other duties and responsibilities as assigned by management. REQUIREMENTS: Must agree with and be able to sign our Statement of Faith. Maintains a personal relationship with Jesus Christ. Regularly attends a local Bible-believing church. Must be available to work weekends Customer service skills: friendly and courteous with guests
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