Social Services Director

Now Hiring: Social Services Director

St. Francis Healthcare Center
Pay Rate: $34.00 per hour

St. Francis Healthcare Center is seeking a compassionate, dedicated, and experienced Social Services Director to join our team!

We are looking for a resident-focused professional who is passionate about making a difference in the lives of our residents. The Social Services Director plays an important role in supporting residents and their families, coordinating services, assisting with discharge planning, and ensuring each resident receives the emotional and psychosocial support they need.

General Responsibilities

The Social Services Director is responsible for providing medically related social services to help residents achieve and maintain their highest practicable level of physical, mental, and psychosocial well-being. This position requires strong communication, organization, confidentiality, problem-solving, and relationship-building skills.

Essential Duties & Responsibilities

• Develop individualized plans of action by exploring options and establishing goals with residents and their families.
• Assist residents in achieving the highest practicable level of self-care, independence, and overall well-being.
• Assess residents' social, family, psychological, and emotional needs and develop appropriate care plans.
• Provide emotional support and counseling to residents and families, including assistance with physical disabilities, health-related fears, grief, and loss.
• Assist residents with healthcare decisions and connect them with appropriate resources.
• Coordinate community resources and referrals through social service agencies and health and welfare organizations.
• Assist with obtaining prosthetics, assistive devices, and other resources to meet resident needs.
• Support personal shopping needs and maintain an inventory of resident belongings.
• Coordinate responses to reports of missing, lost, or stolen personal belongings.
• Maintain strong working relationships with facility departments, community agencies, and outside service providers.
• Maintain accurate and timely documentation regarding residents' social service needs and status.
• Assist with outpatient appointments and coordinate on-site ancillary services, including optometry, podiatry, dental, and psychiatric services.
• Coordinate discharge planning with residents, families, interdisciplinary team members, and outside agencies to ensure appropriate services, equipment, and referrals are arranged.
• Participate in interdisciplinary care planning and resident care conferences.
• Provide in-service education and training to facility staff as requested.
• Maintain resident confidentiality, dignity, and privacy at all times.

Qualifications & Skills

• Experience in social services within a skilled nursing or healthcare setting preferred.
• Strong communication, listening, and interpersonal skills.
• Excellent organizational, planning, and documentation abilities.
• Ability to handle sensitive situations with professionalism, objectivity, and confidentiality.
• Strong problem-solving skills and the ability to manage multiple priorities.
• Compassionate approach to working with residents, families, and interdisciplinary teams.
• Knowledge of community resources, discharge planning, and resident support services preferred.

Why Join St. Francis Healthcare Center?

• Competitive pay starting at $34.00 per hour
• Full-time opportunity
• Supportive team environment
• Meaningful work making a difference in residents' lives
• Opportunity to grow your career in post-acute healthcare

Join the St. Francis Healthcare Center team and make a difference every day!

We look forward to meeting you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.