Essential Accountabilities: The position incumbent ensures, that
- Be the Customer advocate, work with the customer locations to understand how our product is used in the customer environment, identify assembly issues and drive resolution.
- Reduce and prevent defects from reaching customer using AIAG and TS 16949 guidelines
- Train associates, engineers and management in core quality tools including the 8 Quality Basics.
- Audit plant floor and weld cells for issues and risks of defects.
- Review Work Instructions and work with Manufacturing Engineering to update to include in process inspections, 1st off checks and end of line inspections.
- Review gauge instructions to assure accuracy and perform Gauge R&R studies
- Track, Document, analyze customer issues and returns.
- Participate in Plant Level Program Management initiatives and assure APQP deliverables are completed in line with program timing.
- Support Metrology Lab by conducting CMM Programming & Layout.
- Access Root Cause and implement corrective actions of defects.(QPS & 8D)
- Create and update gauge instructions, train as needed Gage Control.
- Coach/ Mentor team members in Problem Solving activities.
- Schedule and assure proper layouts (CMM) of parts for PPAP, Customer and supplier, review and update as needed.
- Coordinate product certification via PPAP with the Customer
Professional Background / Basic Qualification / Work Experience:
- Bachelor's degree (B. A.) in Quality or closely related field.
- Minimum 3-5 years’ automotive experience in automotive manufacturing.
- Experience in GD&T, CMM Programming, Tier 1 Automotive Product Launch, Supplier Quality, Manufacturing Engineering, Supervisory Experience and Gage Control.
- Program management and quality knowledge.
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