Technical Training Instructor

Position Overview

International is seeking a Technical Training Instructor to join our team in Woodridge, Illinois

The Technical Training team develops and delivers instructor-led, virtual, and web-based training for dealer and customer technicians across North America. The team supports current and future vehicle platforms by creating training content, delivering hands-on technical instruction, and ensuring technicians achieve certification and performance standards.

This role offers the opportunity to directly impact technician readiness and customer success by developing the workforce that supports International's industry-leading commercial vehicles. The Technical Training Instructor plays a critical role in ensuring employees, dealers, and customers have the knowledge and skills needed to maximize vehicle performance, safety, and uptime

Responsibilities

• Deliver hands-on and classroom technical training to dealer technicians.
• Facilitate classroom lectures, demonstrations, and laboratory exercises.
• Collaborate with Training Development in the creation and updating of technical training materials and lab activities.
• Work with engineering, technical support, and manufacturing teams to ensure training reflects current product features and service procedures.
• Evaluate trainee performance and provide coaching, feedback, and development recommendations
• Instruct participants on vehicle systems including diesel engines, electrical systems, powertrain, diagnostics, and advanced technologies. 

Minimum Requirements

• Bachelor's degree and at least 2 years of technical training experience

OR

• Master's degree and at least 1 year of technical training experience

OR

• At least 5 years of technical training experience

Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

• Strong technical troubleshooting and diagnostic skills on commercial vehicle systems.
• Excellent presentation, facilitation, and classroom instruction skills.
• Ability to explain complex technical concepts in a clear and understandable manner.
• Strong communication and interpersonal skills with both technicians and cross-functional teams.
• Ability to engage learners through demonstrations, hands-on activities, and real-world service scenarios.
• Commitment to safety, professionalism, and continuous improvement.