Specialist, Housing Support Level I

Housing Support Specialist

About the Role

Are you someone who love making a difference within the community handling navigating, housing, and care coordination? This role could be just for you!

What You’ll Do

Housing Stabilization & Tenancy Support

• Provide time-limited, skill-building supports that promote independence and long-term housing stability
• Assist individuals with the housing search and application process
• Support move-in readiness, including identifying and securing resources for moving and start-up expenses
• Ensure living environments are safe and appropriate prior to move-in
• Help individuals develop and maintain positive relationships with landlords and property managers
• Provide education on tenant rights, responsibilities, and lease compliance
• Identify and address behaviors that may jeopardize housing, such as late rent payments or lease violations

Assessment & Service Planning

• Conduct screenings and comprehensive housing assessments to identify needs, preferences, and barriers to successful tenancy
• Develop and maintain person-centered Home Stabilization Service Plans in collaboration with the individual and care team
• Incorporate goals related to housing stability, health, behavioral health, employment or income, and social connectedness
• Regularly review and update service and crisis plans to reflect current needs and barriers

Care Coordination & Resource Navigation

• Coordinate care with healthcare, behavioral health, and social service providers
• Facilitate referrals and connections to services that support housing stability and overall well-being
• Participate in case conferencing to align care plans, monitor progress, and reduce duplication of services
• Identify service gaps and advocate for appropriate supports

Documentation & Systems Management

• Maintain accurate and timely documentation of assessments, service plans, and care coordination activities
• Document all providers involved in care, including their roles and contact information
• Utilize HMIS and other systems to support service tracking, information sharing, and coordination

Professional & Organizational Responsibilities

• Attend and actively participate in internal and external meetings
• Maintain compliance with HIPAA, OSHA, and organizational policies and procedures
• Promote effective communication with supervisors, colleagues, and external partners
• Engage in ongoing professional development and training
• Support operational efficiency and continuous improvement efforts

What We’re Looking For

• High School Diploma or equivalent
• Experience- One (1) year case management experience
•  Knowledge of principles, methods, and procedures of services included under Home Stabilization Services meant to support the beneficiary’s ability to obtain and maintain residence in independent community settings
• Job knowledge - broad knowledge base of relevant professional, technical and clinical information across assigned departments
• Experience in community health setting, public health setting, population health management, chronic disease management, community case management
• Proven success in handling difficult conversations with all levels of staff
• Ability to effectively communicate, work collaboratively with patients , care team and external community agencies
• Professionalism, self starter, autonomous, leader, training skills, customer service oriented, problem solver
• Exceptional oral and written skills with proficiency in all applicable medical terminology
• Demonstrated commitment to patient-centered, high-quality care for diverse and underserved populations; an authentic passion for health equity and community health. Approaches every patient interaction with compassion, cultural humility, and a genuine investment in their well-being — consistent with Thundermist Health Center’s mission to provide exceptional care

Schedule & Locations

We are hiring full-time for this position. You'll be scheduled during normal hours of operation, which may include evenings and weekends. Occasional unscheduled overtime may occur.

Benefits at Thundermist Health Center

Full-Time Employees Working 40+ Hours/Week

• Health, Dental, and Vision Insurance
• Life Insurance ($75,000) and Long-Term Disability — at no cost
• Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)
• Retirement Plan with 1:1 employer match up to 4%
• Critical Illness, Accident Insurance, and Hospital Indemnity
• Wellness Reimbursement up to $200/year
• PTO starting at 22 days, increasing with tenure, plus 6 paid holidays

Work Environment

You will be meeting with patients in the community, at their home, in the hospital, or other community settings.

Flexibility to travel within Rhode Island to meet the needs of the patient.

May require climbing several flights of stairs.

General office environment: manual dexterity needed for keyboard work, writing and phone calls.

Our Values

Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you’ll feel at home here.

Ready to join a team that truly cares?

Apply today.

Thundermist Health Center is an equal opportunity employer.

We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex,

national origin, disability status, genetics, protected veteran status, sexual orientation,

gender identity or expression, or any other characteristic protected by federal, state, or local laws.