Position Summary:

The Development Associate is a critical member of the Development Team, supporting Family Health Center of Worcester’s fundraising operations through accurate data entry, gift processing, and day-to-day departmental coordination. This role is responsible for maintaining the integrity of donor records, supporting donor communications and events, and providing essential administrative support to the Development team. Working closely with internal stakeholders and external partners, the Development Associate helps ensure timely, reliable processes that support strong relationships with donors and advance the organization’s fundraising efforts. This is a full-time, on-site position.

Family Health Center of Worcester is a Federally Qualified Community Health Center that provides care for more than 30,000 patients annually in over 80 languages.

Program Specific Essential Duties and Responsibilities:

Support the development of donor communications, including special appeals, mailings, and event materials, by assisting with copywriting, basic design, and ensuring accuracy of donor contact information

Assist with the preparation, coordination, and on-site support of special events, at the health center and in Greater Worcester

Provide administrative support to department staff and those engaged in fundraising and advancement activities

Maintain accurate donor records in Bloomerang donor database and contribute to ongoing data hygiene initiatives

Process incoming gifts, grant awards, and in-kind donations and ensure timely acknowledgement to donors

Coordinate with the Finance department to ensure accurate gift recording and reconciliation

Generate donor lists, mailing lists, and basic reports as needed

Respond to donor inquiries via phone and email in a timely, professional manner

Track and support department meetings, agendas, and projects by maintaining calendars and deadlines

Participate in organizational and departmental meetings as needed, including occasional non-traditional hours, such as evenings or weekends, in order to attend events.

Qualifications and Education Requirements:

Education:

Desired Skills:

Bachelor’s Degree with 2 years relevant experience in nonprofit fundraising and/or office administration preferred.

High school diploma and 5 years relevant experience may be substituted.

Excellent interpersonal, written, and oral communication skills

Exceptional attention to detail and customer service

Strong computer literacy, including Microsoft Excel

Experience with event support.

Experience with donor database systems and/or project management software.

Access to reliable transportation for local travel in supporting office operations and events.

Reporting to: Director of Annual Giving & Events

Monday-Friday; 8:30am-5:00pm.

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