Project Manager - Rural Access & Care Coordination

Job Details: Job Location: Yakima Main Center - Yakima, WA, Position Type: Full Time, Education Level: Bachelor's degree, Salary Range: $79019.20 - $98779.20Salary/year, Job Shift: Day, Who is Comprehensive Healthcare?Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.What are we looking for in a Project Manager?The Project Manager - Rural Access & Care Coordination provides the implementation leadership needed to move the approved RHT Initiative 6.2 and CCBHC Bridge Funding plan from funding request to coordinated operational practice. Reporting directly to the Executive Vice President of Outpatient Services, this position translates approved grant scope, annual funding requirements, and deliverables into an integrated implementation plan with milestones, owners, dependencies, RACI assignments, monitoring, and documented results. The role coordinates internal teams, vendors, consultants, and community partners to implement rural access, care coordination, workflow, workforce, data, CCBHC readiness, and sustainability activities within approved timelines and budgets. Values: Demonstrates behaviors which contribute to the growth and achievement of Comprehensive’s mission: Passion for the Work, Compassion for the Client ​​​​​​Demonstrates empathy, professionalism, and sound judgment in all interactions   Prioritizes client safety, dignity, and outcomes Maintains composure and effectiveness in high-pressure or emotionally demanding situations Customer Service Takes ownership of issues and follows through to resolution Communicates clearly, honestly, and proactively Maintains a solutions-oriented approach and supports both clients and colleagues Collaborative Problem Solving Engages others to develop effective, aligned solutions Communicates openly and works across teams to reduce silos Shares accountability for decisions and outcomes Leadership Expectation Sets clear expectations and holds self and others accountable Addresses issues at the appropriate level Aligns team performance with organizational goals Key Success Measures Milestone Completion: Complete at least 90% of approved implementation milestones on schedule. Budget Adherence: Maintain assigned project expenses within plus or minus 3% of approved annual budgets unless an authorized variance is documented. Grant Deliverables: Complete 100% of assigned RHT 6.2 and CCBHC Bridge Funding deliverables within required timelines. Stakeholder Satisfaction: Achieve a post-implementation stakeholder satisfaction score of at least 4.2 out of 5 across completed project components. Implementation Controls: Maintain current risk, issue, decision, corrective-action, adoption, and deliverable-evidence logs with accountable owners and follow-up dates. Workflow Documentation and Adoption: Ensure assigned priority workflows are documented, trained, implemented, and monitored for sustained adoption. Governance Reporting: Establish and maintain recurring EOS and steering-committee reporting on milestones, budget status, risks, barriers, decisions, corrective actions, and implementation progress. Sustainability and Transition: Maintain a sustainability and operational transition plan for major grant-funded activities before the end of the applicable funding period.Five Key Activities: Integrated Implementation Planning: Maintain the grant implementation plan, including milestones, accountable owners, dependencies, RACI assignments, schedules, resource needs, and success measures. Rural Access and Care Coordination Implementation: Coordinate Same Day Access, referral, outreach, care-transition, and population-health workflows funded through RHT 6.2 and CCBHC Bridge Funding. Progress, Adoption, and Grant Reporting: Track milestones, workflow documentation, training, adoption, expenditures, outcomes, and evidence; establish recurring EOS and steering-committee reporting. Risk, Issue, Decision, and Corrective-Action Management: Maintain risk, issue, decision, and corrective-action logs; monitor barriers and implementation adoption; and escalate unresolved matters with recommended action. Cross-Workstream Alignment and Sustainability: Align workforce, workflow, Data Warehouse/Data Lake, CCBHC readiness, rural access, care coordination, and sustainability activities with the approved grant scope and annual funding requirements.Other Activities: Grant Project Management and Governance Create and maintain an integrated implementation plan connecting the approved grant scope to annual deliverables, milestones, accountable owners, dependencies, RACI assignments, budgets, reporting requirements, and evidence of completion. Manage the project life cycle from initiation and planning through implementation, operational transition, annual renewal activities, and grant closeout. Maintain current project documentation, including scope statements, schedules, action logs, decision logs, risk and issue registers, change-control records, meeting documentation, and deliverable evidence. Coordinate project governance and provide routine status updates, decision requests, and escalations to the Executive Vice President of Outpatient Services. Ensure tasks remain aligned with the approved RHT 6.2 and CCBHC Bridge Funding Grant purpose and do not expand beyond authorized scope without documented approval.RHT 6.2 and CCBHC Bridge Implementation Coordinate the design, documentation, training, implementation, and adoption of Same Day Access, referral, outreach, care-transition, and population-health workflows that support rural access and care coordination. Coordinate implementation and operational use of approved data infrastructure, including the Enterprise Data Warehouse/Data Lake, dashboards, reports, and data-validation processes funded through the grant. Ensure data and technology investments are tied to care coordination, quality measurement, population health management, rural access monitoring, grant reporting, and certification evidence. Facilitate workflow design, testing, training, implementation, adoption monitoring, and corrective action for approved grant-funded processes and tools. Confirm that completed work has named operational owners, documented procedures, defined review schedules, and escalation pathways before transition to routine operations.CCBHC Readiness, Quality, and Compliance Maintain a crosswalk connecting funded activities and deliverables to applicable CCBHC certification criteria, contract expectations, quality measures, and organizational readiness needs. Coordinate evidence repositories for workflows, policies, data validation, dashboards, corrective actions, training records, and grant deliverables. Support audit, monitoring, certification, and grant-review readiness by ensuring requested documentation is current, organized, traceable, and available to authorized reviewers. Use approved performance information to identify implementation gaps and coordinate corrective action plans with accountable owners and due dates. Protect confidential and sensitive information and follow organizational privacy, security, records-management, and grant-documentation requirements.Stakeholder Coordination and Communication Coordinate clinical, operational, quality, finance, information systems, data, human resources, compliance, communications, and executive stakeholders based on the approved project plan. Facilitate EOS, steering-committee, project, implementation workgroup, decision, and barrier-resolution discussions with clear agendas, decisions, owners, and follow-up. Prepare recurring EOS and steering-committee reports, executive summaries, milestone reports, budget updates, risk and issue summaries, corrective-action updates, adoption results, and recommendations for leadership review. Manage communication with contractors, consultants, vendors, and community partners when their work is included in the approved grant scope. Promote shared understanding of grant goals, responsibilities, timelines, dependencies, reporting expectations, and expected outcomes.Skills & Experience: Strong project planning, organization, facilitation, documentation, communication, analytical, and problem-solving skills. Ability to translate grant requirements and approved scope into practical project plans, deliverables, roles, timelines, and evidence. Ability to manage competing priorities, budgets, risks, dependencies, vendors, and stakeholders while maintaining clear accountability. Knowledge of healthcare operations, workflow improvement, change management, continuous quality improvement, and data-informed decision-making. Ability to prepare concise executive reports and communicate effectively with clinical, technical, operational, financial, community, and executive audience Proficiency with Microsoft Office applications and project management tools.Education:   Bachelor degree in healthcare administration, business administration, public health, social services, organizational leadership, information systems, project management, or a related field required. Master degree preferred.Experience: Minimum of three years of project management experience required. Experience leading cross-functional initiatives and managing multiple complex workstreams, deadlines, dependencies, budgets, and stakeholders. Experience in healthcare, behavioral health, community health, public health, rural health, or human services preferred. Experience with grant-funded initiatives, grant reporting, quality improvement, workflow implementation, technology or data projects, or organizational change preferred. Knowledge of CCBHC certification requirements and Medicaid-funded behavioral health services. Experience with rural health transformation, care coordination, population health, data governance, quality reporting, healthcare analytics, or enterprise data platforms Experience implementing dashboards, data warehouses or data lakes, and redesigned clinical or operational workflows. Knowledge of Washington State behavioral health systems and regulatory expectations.Physical and Mental Requirements: Work Environment & Physical Demands  Primarily office-based, with regular interaction across departments, service locations, vendors, consultants, and community partners. May require extended periods of sitting, standing, and computer use  Ability to travel between sites and attend meetings across locations as needed  Occasional lifting of up to 15 pounds (e.g., files, materials)  Cognitive & Mental Demands  Ability to analyze complex data, interpret trends, and make strategic decisions  Ability to manage multiple priorities in a fast-paced, evolving environment  High level of attention to detail and accuracy  Ability to exercise sound judgment in sensitive and high-risk situations  Occasional schedule flexibility may be required to support implementation activities, meetings, training, monitoring, or reporting deadlines Emotional & Behavioral Demands  Ability to work effectively in a behavioral health environment, including exposure to individuals experiencing emotional or behavioral crises  Ability to maintain professionalism, composure, and sound decision-making in high-pressure situations  Strong interpersonal skills to navigate complex employee, patient, and stakeholder interactions  Communication Requirements  Ability to effectively communicate verbally and in writing with diverse audiences, including staff, patients, community partners, and executive leadership Grant-Funded Position Notice: This position is supported by RHT Initiative 6.2 and CCBHC Bridge Funding. The anticipated grant period begins October 1, 2026 and extends for five years, with funding requested and approved for each year. Continued employment in this position is contingent upon annual funding availability, approved grant scope, satisfactory grant performance, and organizational need. Duties may be adjusted to remain aligned with funding requirements and approved deliverables. “Comprehensive Healthcare provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.” Equal Opportunity Employer: Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.