Quality Assurance Coordinator

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

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Why Join Our Team? 

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package:

• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities:

• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What You Bring to SBHG (Qualifications):

Education:

• Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a bachelor’s degree.

Experience & Skills:

• One (1) year residential care experience or equivalent inpatient psychiatric experience required.

• One (1) year of quality assurance experience required

Compliance & Safety:

• Valid California Driver’s License with an eligible driving record per company policy.

• Current CPR certification or ability to obtain within 30 days of employment.

• First Aid certification

How you will make a difference:

The Quality Assurance Coordinator is responsible for the Quality Assurance Program.   The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA Coordinator is responsible for ensuring the discharged chart is closed in the correct order and completed.  Position oversees the Continuous Quality Assurance program, medical records and records all CQI data. 

Division/Program Overview: 

Program: The Valley Star Crisis Walk-In Center (CWIC) is voluntary and offered on a 24/7 basis in an unlocked setting with a stay of up to 23 hours

Population Served: All age groups – children, adolescents, adults, and older adults – who need immediate access to crisis mental health services.

Facility & Setting: The Valley Star Crisis Walk-In Center (CWIC) is voluntary and offered on a 24/7 basis in an unlocked setting

Clinical Services: Rapid mental health assessment and crisis intervention, the center provides important services to those in need of immediate crisis intervention and stabilization

Length of Stay: stay of up to 23 hours

Skills & Transition: Individuals admitted into the crisis stabilization unit will be provided with support and services to ensure their safe transition to the next level of care or back to the community.

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

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