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Operations Administrator

£21,000 - £23,000 per annum
Location

Avonmouth‎

Contract type

Full Time

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Job Title: Administrator / Controller

Location: Avonmouth, Bristol

Salary: �21,000 - �23,000 depending on experience

Job Type: Full Time, Permanent

Hours: 8am - 5pm (flexible), Monday to Friday

Benefits: 20 days Holiday, Life Insurance, and Health Plan

About the role:

To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources.

Key responsibilities:

  • Ensures effective allocation of work to a team of mobile and site-based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location
  • Ensures compliance with all element of Health and Safety legislation
  • Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost-effective way
  • Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders
  • Ensures timely and complete adherence to all company administrative procedures as set out by company process documents
  • Ensures operation within key performance indicators as specified for location
  • Supervises field and site-based staff to ensure optimum productivity whilst working within the working time directive as set by the company
  • Effectively working with the Contracts department to ensure that all bookings are achieved
  • Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times
  • Supports administration department to ensure smooth billing and administrative control of all jobs
  • Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager
  • Undertakes other duties which the company may from time-to-time reasonably request
  • Complies with all aspects of ISO 9001:2015 under your remit

About you:

Essential:

  • Basic Education required
  • Day to day supervision of Mobile Engineers
  • Employ limited technical skill without direction
  • Good customer service skills

Desirable:

  • Require limited authorization of manager

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role.

Apply now in a few quick clicks

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Apply now in a few quick clicks

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

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