Are you an experienced Team ManagerDo you have a flair for people management?Our Edinburgh based client is a Global Financial Organisation who have launched a new digital bank based in the UK. As such they have created a best in class customer service function in Edinburgh and are on the hunt for talented Team Managers to join them and lead from the front.
Bringing a wealth of management experience particularly from a banking background, you will be expected to lead, motivate and develop your team to great success and foster a unique and exceptional culture in everything you do.Our client likes to think big, with ambitions too become the UK's leading online bank the need individuals who share this ambition and will strive to ensure they have the very best team in place to turn this vision into a reality.
As a Team Manager you would be tasked with the following key principals:* Optimise performance across key operational KPI's, financials and people metrics, smashing team goals.
* Work collaboratively company wide to continuously improve operational and business performance to optimise both the customer and employee experience, creating those moments of truth when they really matter.
Only those candidates with several years management or team leader experience will be considered for this role, however you must be able to document the following experience:* Banking or Financial experience (or Contact Centre)* Proven track record of leading teams to achieve success* Have a passion for customer service* Led teams through a period of change* Technical minded or digital savvy* Inspiring* Be a brand advocateThis is an excellent opportunity for those looking for a change or a new challenge;
it pays a very generous salary plus amazing benefits.
You would be required to work 5 out of 7 days Mon-Sunday on a shift pattern, the operating hours are between 6.
30am to 10pm. This role is office based even during COVID.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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